When you connect to a Windows XP-based computer by using a remote desktop connection, the computer may be not able to automatically enter the Sleep mode again after you log off the computer

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Article ID: 955830 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You put a Windows XP-based computer into Sleep (S3) mode.
  • You connect to the Windows XP-based computer from another computer by using a remote desktop connection.

    Note In this scenario, a Wake-on-LAN (WOL) package is sent to the computer to wake it up.
  • You log on to the Windows XP-based computer by using the Remote Desktop Protocol (RDP) session.
  • You change the power management policy.
In this scenario, the Windows XP-based computer may be not able to automatically enter Sleep mode after you log off from the computer even after you configure the System standby operation in the property of the Power Options feature. Therefore, you have to manually put the computer into the Sleep mode.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows XP Service Pack 3 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows XP with Service Pack 3, x86-based versions
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File nameFile versionFile sizeDateTimePlatform
Tdtcp.sys5.1.2600.577022,02402-Mar-200913:00x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 955830 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
Keywords: 
kbautohotfix kbexpertiseinter kbfix kbbug kbsurveynew kbqfe KB955830

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