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Article ID: 955877 - Last Review: July 18, 2008 - Revision: 1.0

whlprclient.exe Console Windows On The Internal e-Gap

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Source: Microsoft Support

RAPID PUBLISHING

RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Action



Upon logging on to the e-Gap/IAG server, you notice empty DOS windows open on the desktop with title bars that read:

"<installpath>\Whale-Com\e-Gap\common\bin\whlprclient.exe".

Cause

This can occur when the the Whale e-Gap Manager service was set with the "allow to interact with the desktop" option.

Resolution



Run services.msc

Edit the properties for the Whale e-Gap Manager service.

On the Log On tab, clear "allow to interact with the desktop" checkbox.

Click OK to apply the change to the Whale e-Gap Manager service.

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APPLIES TO
  • Whale Communications Intelligent Application Gateway 3.6
  • Whale Communications Intelligent Application Gateway 3.1
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