Article ID: 955886 - Last Review: July 18, 2008 - Revision: 1.0

Blocking cookies cause IAG login page problems

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Source: Microsoft Support

RAPID PUBLISHING

RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Action



For IAG 3.6 and IAG 2007 the browser will loop with "Redirecting to Login Page" instead of loading the login page.

Prior versions of Whale e-Gap may simply return the following error will instead of the login page.

Login Failure: You have exceeded the maximum number of login attempts.

User validation error

You have exceeded the maximum number of login attempts.
Your access to this site is temporarily denied.

Resolution

In order to authenticate successfully to IAG, the client browser must accept the IAG session cookies.

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APPLIES TO
  • Intelligent Application Gateway 2007
  • Whale Communications Intelligent Application Gateway 3.6
  • Whale Communications Intelligent Application Gateway 3.1
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