How to Query the e-Gap Monitor to Generate a Session Report

Source: Microsoft Support

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Querying the IAG Web Monitor to Generate a Session Report

Open IAG web monitor->event query->Select any necessary fields that you require:

• "User Added to session" is a good query to look for authenticated logons to the portal
• Changing the date to pull in the correct data.
• You can add a search for a specific trunk name, or leave it blank to pull all the data from all trunks

You can submit the query to get web results, or click on the Microsoft Excel icon to get an exported copy.


If you run into problems generating results (time frame didn't pull up enough information), check to make sure that logs aren't getting cleaned up (The setting for cleaning up log files can be found under Admin->Advanced Configuration). The raw logs are saved under D:\Whale-Com\e-Gap\Logs\Events.

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