Error message when you try to uninstall SQL Server 2008 Reporting Services: "An error has occurred: Access to the path '<Path of perf-ReportServer-rsctr.dll>' is denied"

Article ID: 956173 - View products that this article applies to.
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SYMPTOMS

When you try to uninstall Microsoft SQL Server 2008 Reporting Services from the server, you may receive the following error message:
An error has occurred:
Access to the path 'Drive_Letter:\WINDOWS\system32\perf-ReportServer-rsctr.dll' is denied.
Note Drive_Letter refers to the disc drive into which the SQL Server installation media is inserted.
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CAUSE

This problem occurs when another process or application, such as Performance Monitor, may be running and using the Report Server performance counter (perf-ReportServer-rsctr.dll).
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RESOLUTION

To resolve this issue, close or stop any process or application that may be using the Report Server performance counter, and then try to uninstall Report Server.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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Properties

Article ID: 956173 - Last Review: March 19, 2009 - Revision: 2.0
APPLIES TO
  • Microsoft SQL Server 2008 Reporting Services
Keywords: 
sql2008relnotereportingservices sql2008relnote kbperformance kbuninstall kbexpertiseinter kberrmsg kbtshoot kbprb KB956173
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