Error message when you try to uninstall SQL Server 2008 Reporting Services: "An error has occurred: Access to the path '<Path of perf-ReportServer-rsctr.dll>' is denied"

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Article ID: 956173 - View products that this article applies to.
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SYMPTOMS

When you try to uninstall Microsoft SQL Server 2008 Reporting Services from the server, you may receive the following error message:
An error has occurred:
Access to the path 'Drive_Letter:\WINDOWS\system32\perf-ReportServer-rsctr.dll' is denied.
Note Drive_Letter refers to the disc drive into which the SQL Server installation media is inserted.

CAUSE

This problem occurs when another process or application, such as Performance Monitor, may be running and using the Report Server performance counter (perf-ReportServer-rsctr.dll).

RESOLUTION

To resolve this issue, close or stop any process or application that may be using the Report Server performance counter, and then try to uninstall Report Server.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 956173 - Last Review: March 19, 2009 - Revision: 2.0
APPLIES TO
  • Microsoft SQL Server 2008 Reporting Services
Keywords: 
sql2008relnotereportingservices sql2008relnote kbperformance kbuninstall kbexpertiseinter kberrmsg kbtshoot kbprb KB956173

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