Requests are not transferred over the USB bus in the order in which they are submitted to the Windows USB driver stack on a multiprocessor computer that is running Windows Vista or Windows Server 2008

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Article ID: 956183 - View products that this article applies to.
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SYMPTOMS

On a multiprocessor computer that is running Windows Vista or Windows Server 2008, when you try to transfer requests to a specific endpoint on a USB device, the requests are not transferred over the USB bus in the order in which they are submitted to the Windows USB driver stack.

This issue usually occurs when some requests contain zero-byte packets.

CAUSE

This issue occurs because of an error in the Microsoft USB Host Controller core driver (Usbport.sys). On a multiprocessor computer, after the requests are submitted to the Windows USB driver stack, some pending requests in the stack may not be added to the host controller's transfer queues in order of submission.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, you must have Windows Vista Service Pack 1 or Windows Server 2008 installed on the computer.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix replaces the following hotfixes:
  • Hotfix 946723
  • Hotfix 948643
  • Hotifx 947382
  • Hotfix 948229
  • Hotfix 908673
  • Hotfix 951720
  • Hotifx 951720
  • Hotfix 949201
  • Hotfix 956388
  • Hotfix 955840

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008 file information note
The MANIFEST (.manifest) files and the MUM (.mum) files that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, together with the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, whose attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Usbccgp.sys6.0.6001.2226973,21618-Sep-200802:31x86
Usbhub.sys6.0.6001.22269195,58418-Sep-200802:31x86
Hccoin.dll6.0.6001.222698,70418-Sep-200804:41x86
Hcrstco.dll6.0.6001.2226915,87218-Sep-200804:41x86
Usbd.sys6.0.6001.222695,88818-Sep-200802:31Not Applicable
Usbehci.sys6.0.6001.2226939,93618-Sep-200802:31x86
Usbhub.sys6.0.6001.22269195,58418-Sep-200802:31x86
Usbohci.sys6.0.6001.2226919,45618-Sep-200802:31x86
Usbport.sys6.0.6001.22269225,79218-Sep-200802:31x86
Usbuhci.sys6.0.6001.2226923,55218-Sep-200802:31x86
For all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Usbccgp.sys6.0.6001.2226995,74418-Sep-200803:41x64
Usbhub.sys6.0.6001.22269272,38418-Sep-200803:41x64
Hccoin.dll6.0.6001.2226910,75218-Sep-200805:41x64
Hcrstco.dll6.0.6001.2226917,92018-Sep-200805:41x64
Usbd.sys6.0.6001.222697,68018-Sep-200803:40x64
Usbehci.sys6.0.6001.2226949,66418-Sep-200803:40x64
Usbhub.sys6.0.6001.22269272,38418-Sep-200803:41x64
Usbohci.sys6.0.6001.2226924,06418-Sep-200803:40x64
Usbport.sys6.0.6001.22269259,07218-Sep-200803:41x64
Usbuhci.sys6.0.6001.2226929,18418-Sep-200803:40x64
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Usbccgp.sys6.0.6001.22269208,38418-Sep-200803:49IA-64
Usbhub.sys6.0.6001.22269857,60018-Sep-200803:49IA-64
Hccoin.dll6.0.6001.2226922,52818-Sep-200805:40IA-64
Hcrstco.dll6.0.6001.2226924,57618-Sep-200805:40IA-64
Usbd.sys6.0.6001.2226911,64818-Sep-200803:49Not Applicable
Usbehci.sys6.0.6001.22269123,39218-Sep-200803:49IA-64
Usbhub.sys6.0.6001.22269857,60018-Sep-200803:49IA-64
Usbohci.sys6.0.6001.2226958,36818-Sep-200803:49IA-64
Usbport.sys6.0.6001.22269643,58418-Sep-200803:49IA-64
Usbuhci.sys6.0.6001.2226980,38418-Sep-200803:49IA-64

WORKAROUND

Some USB client driver developers may work around this issue by limiting the number of pending USB transfer requests to a very small number (less than 4) for each USB endpoint. Also, USB client driver developers may work around this issue by delayingnew requests until previous requests for a specific USB endpoint have been completed.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Usually, USB transfers that are submitted to a single USB endpoint on a USB device will be transferred and completed in the same order in which they were submitted. This hotfix guarantees the ordering between USB transfers submitted for different endpoints.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008 and Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File namePackage_1_for_kb956183~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size2,311
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_2_for_kb956183~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size2,478
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_3_for_kb956183~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size2,316
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_4_for_kb956183~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size2,316
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,421
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,423
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)18-Sep-2008
Time (UTC)16:41
File nameX86_usb.inf_31bf3856ad364e35_6.0.6001.22269_none_cb4a28b927b87c15.manifest
File versionNot Applicable
File size2,644
Date (UTC)18-Sep-2008
Time (UTC)16:44
File nameX86_usbport.inf_31bf3856ad364e35_6.0.6001.22269_none_be1421361cd3c9fc.manifest
File versionNot Applicable
File size6,734
Date (UTC)18-Sep-2008
Time (UTC)16:44
Additional files for all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameAmd64_usb.inf_31bf3856ad364e35_6.0.6001.22269_none_2768c43ce015ed4b.manifest
File versionNot Applicable
File size2,646
Date (UTC)18-Sep-2008
Time (UTC)16:47
File nameAmd64_usbport.inf_31bf3856ad364e35_6.0.6001.22269_none_1a32bcb9d5313b32.manifest
File versionNot Applicable
File size6,736
Date (UTC)18-Sep-2008
Time (UTC)16:47
File namePackage_1_for_kb956183~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,325
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_2_for_kb956183~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,494
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_3_for_kb956183~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,330
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_4_for_kb956183~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,330
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,437
Date (UTC)18-Sep-2008
Time (UTC)16:41
Additional files for all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_usb.inf_31bf3856ad364e35_6.0.6001.22269_none_cb4bccaf27b68511.manifest
File versionNot Applicable
File size2,645
Date (UTC)18-Sep-2008
Time (UTC)16:41
File nameIa64_usbport.inf_31bf3856ad364e35_6.0.6001.22269_none_be15c52c1cd1d2f8.manifest
File versionNot Applicable
File size6,735
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_1_for_kb956183~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,318
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_2_for_kb956183~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,323
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_3_for_kb956183~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,323
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)18-Sep-2008
Time (UTC)16:41
File namePackage_for_kb956183_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)18-Sep-2008
Time (UTC)16:41

Properties

Article ID: 956183 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbautohotfix kbexpertiseadvanced kbqfe kbfix KB956183

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