Article ID: 956237 - Last Review: February 13, 2009 - Revision: 2.0

The workflow remains in a waiting state after you create a workflow rule to update the status of an opportunity in Microsoft Dynamics CRM 4.0

View products that this article applies to.

System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.

Expand all | Collapse all

SYMPTOMS

After you create a workflow rule to update the status of an opportunity in Microsoft Dynamics CRM 4.0, the workflow remains in a waiting state. If a platform trace is enabled, you may notice the following error message:

<ErrorId>8004051a</ErrorId>
<ManagedErrorName>OpportunityAlreadyInOpenState</ManagedErrorName>
<ErrorMessage>The opportunity is already in the open state.</ErrorMessage>
<UnManagedErrorName>IDS_OPPORTUNITY_ALREADY_IN_OPEN_STATE</UnManagedErrorName>

Back to the top

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

949256 (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Back to the top

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates

For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:

887283 (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

Back to the top