Article ID: 956251 - Last Review: July 25, 2008 - Revision: 1.0

Createvirtdir.js Script Error During IAG Trunk Activation

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Source: Microsoft Support

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Action



When activating the configuration (either with trunks all enabled/disabled), the following script error appears in a pop-up window:

Script: D:\Whale-Com\e-Gap\Von\Bin\createvirtdir.js
Line: 289
Error: Cannot create a file when that file already exists

Code: 800700B7
Source: (null)

Cause

This problem may be caused by a corrupted virtual directory under the Default Websites in IIS.

Resolution



To determine the problematic directory, modify the createvirtdir.js file and go to line 288 (or right before the code line error).
  • Add a Wscript.Echo to echo out the problematic directory (friendly name).
  • Save the file.
  • Disable all trunks and activate configuration.


You should get a pop-up with the name of the directory.
  • Run inetmgr.
  • Go into IIS and navigate to Default Websites.
  • If the directory in the error pop-up is there, delete it and close out of IIS.
  • In IAG Configuration, re-enable the trunks and Activate Configuration.


If the directory is not listed there, contact Microsoft Technical Support.

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APPLIES TO
  • Intelligent Application Gateway 2007
  • Whale Communications Intelligent Application Gateway 3.6
  • Whale Communications Intelligent Application Gateway 3.1
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