Article ID: 956319 - Last Review: November 20, 2008 - Revision: 1.0 The W3wp.exe process may crash on an Exchange 2007 CAS server after you use Entourage to send a message that is larger than 48 KBSYMPTOMSConsider the following scenario:
Log Name:
Application RESOLUTIONTo resolve this problem, download Update Rollup 5 for
Exchange 2007 Service Pack 1. Then, install Update Rollup 5 on the Exchange
server. To download Update Rollup 5 for Exchange 2007 Service Pack 1, visit the
following Microsoft Web site: http://www.microsoft.com/downloads/details.aspx?FamilyId=
(http://www.microsoft.com/downloads/details.aspx?FamilyId=)
For more information about
Update Rollup 5 for Exchange 2007 Service Pack 1, click the following article
number to view the article in the Microsoft Knowledge Base: 953467
(http://support.microsoft.com/kb/953467/
)
Description of Update Rollup 5 for Exchange
Server 2007 Service Pack 1
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. | Article Translations
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