Select the product you need help with

Description of the 2007 Office system hotfix package (Mso.msp): August 26, 2008

Article ID: 956506 - View products that this article applies to.

SUMMARY

This article describes the 2007 Microsoft Office system issues that are fixed in the 2007 Office system hotfix package that is dated August 26, 2008.

This article describes the following items about the hotfix package:

The issues that the hotfix package fixes.
The prerequisites for installing the hotfix package.
Whether you must restart the computer after you install the hotfix package.
Whether the hotfix package is replaced by any other hotfix package.
Whether you must make any registry changes.
The files that the hotfix package contains.

Back to the top | Give Feedback

INTRODUCTION

List of issues that this hotfix package fixes

This hotfix package fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:

In Microsoft Office Outlook 2007, the journal does not work for Office documents that are saved to network locations. For example, you select the Microsoft Word check box in the Also record files from section in the Journal Options dialog box. Then, you open and edit a Word document from a network location. However, no journal entries are created in the Journal folder for this document.

Note This issue does not occur in earlier versions of Outlook.
In Microsoft Office Word 2007, when you select a template category in the Microsoft Office Online section of the New Document dialog box, Word 2007 crashes.

When you view the information in the error report, the report may contain an error signature that resembles the following error signature:
Collapse this tableExpand this table
Application name Application Version Module Name Module version Offset
Winword.exe 12.0.4518.1014 Mso.dll 12.0.6026.5000 00a7210c
956724
(http://support.microsoft.com/kb/956724/ )
When you try to reopen a 2007 Office file from a SharePoint site, you receive an error message that states that the file is locked or open in another program
956725
(http://support.microsoft.com/kb/956725/ )
On a domain controller that hosts an enterprise certification authority, 2007 Office applications display the revoked signatures as valid
956951
(http://support.microsoft.com/kb/956951/ )
Error message when you open a Word 2007 document that contains a damaged AutoShape object: "Word experienced an error trying to open the file"
The Microsoft "Save as PDF or XPS" add-in cannot process an end-user-defined character (EUDC). For example, you open a 2007 Office document that contains an EUDC, and then you save the document as a PDF by using the "Save as PDF or XPS" add-in. In this case, the EUDC is displayed as garbage in the 2007 Office document. When you open the PDF file by using Adobe Reader, the EUDC is displayed as a dot character.
After you use the code that is described in KB300688 to disable the Close button for Microsoft Office Access 2007, the button seems be disabled on Windows XP-based and Windows Server 2003-based computers. However, you can still click the button to close the application.

Note This issue does not occur on a Windows Vista-based computer if the Windows Aero feature is enabled.
Consider the following scenario. You restrict permissions for a user on a 2007 Office file. The e-mail address of the user contains an apostrophe (') character. For example, the e-mail address may resemble the following e-mail address:
ReubenD'sa@contoso.com
In this scenario, you receive the following error message when you restrict permissions:
Error: Email addresses must be in the form of 'someone@example.com'. The following e-mail address is not valid or could not be resolved: 'ReubenD'sa@contoso.com'. Verify that this is a valid e-mail address.
If the Ribbon controls use a GetEnabled callback or a GetVisible callback, and no workbook is open, the calls to the callbacks are not completed. Additionally, the callbacks are not called. However, each callback will be called on each additional click.
If you try to print a workbook from the print preview when the Add-Ins tab is active in Microsoft Office Excel 2007, the Add-Ins tab disappears.

Note If you exit Excel 2007, and then you restart Excel 2007, the Add-Ins tab reappears. This issue also occurs in other 2007 Office applications that use the Ribbon UI.

Back to the top | Give Feedback

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart information

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix replaces hotfix 955142. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

955142

(http://support.microsoft.com/kb/955142/ )

Description of the 2007 Office system hotfix package: July 18, 2008

Registry information

You do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The Global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Download information

Collapse this tableExpand this table