Performance issues may occur on a Windows Vista-based or Windows Server 2008-based computer if Active State Power Management is enabled

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Article ID: 956563 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have a computer that is running Windows Server 2008 or Windows Vista Service Pack 1.
  • The computer is equipped with Peripheral Component Interconnect (PCI) Express Interface slots.
  • Active State Power Management (ASPM) is enabled in the computer's BIOS setup.
  • The computer is installed with ATI HD3870x2, ATI HD4870x2 hardware, or other hardware that has a PLX Technology Inc. PEX 8647-AB PCI Express switch.
The system may show low graphics performance, and occasionally the system or certain applications may respond slowly or may not respond at all.

RESOLUTION

After you install this hotfix, the ASPM functionality is disabled for the device that is affected.

Hotfix information

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix on a Windows Vista-based computer, you must have Windows Vista Service Pack 1 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
No prerequisites are required for Windows Server 2008-based computers.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.0.6001.22xxxWindows Vista SP1 and Windows Server 2008 SP1SP1LDR
  • Service Pack 1 is integrated into Windows Server 2008.
  • The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported 32-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Errata.infNot Applicable70,91930-Oct-200822:23Not Applicable
Errata.infNot Applicable72,11703-Oct-200822:23Not Applicable
For all supported 64-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Errata.infNot Applicable70,91930-Oct-200822:23Not Applicable
Errata.infNot Applicable72,11703-Oct-200823:05Not Applicable
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Errata.infNot Applicable72,11703-Oct-200823:14Not Applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported 32-bit versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File namePackage_1_for_kb956563~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,781
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_2_for_kb956563~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,948
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_3_for_kb956563~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,786
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_4_for_kb956563~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,786
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_5_for_kb956563~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,786
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_6_for_kb956563~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,782
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_client_0~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,426
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_client_1~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,367
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_client~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,713
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_sc_0~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,421
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_sc~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,423
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_server_0~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,425
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_server~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,431
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_winpesrv_0~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,422
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_winpesrv~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,430
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_winpe_0~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,420
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_winpe~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,424
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File nameX86_1e56e32c5a88ee0f9f759e6736e5c67d_31bf3856ad364e35_6.0.6000.20948_none_dbd4e4acfaa2c0c1.manifest
File versionNot Applicable
File size701
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File nameX86_6b984e904add287fd9abe4b2af12c7f5_31bf3856ad364e35_6.0.6001.22299_none_6f0d0858ee0c6d6f.manifest
File versionNot Applicable
File size701
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File nameX86_microsoft-windows-erratamanager_31bf3856ad364e35_6.0.6000.20948_none_6ca69c3487ea15bb.manifest
File versionNot Applicable
File size4,159
Date (UTC)31-Oct-2008
Time (UTC)03:57
PlatformNot Applicable
File nameX86_microsoft-windows-erratamanager_31bf3856ad364e35_6.0.6001.22299_none_6e57c9a285384e91.manifest
File versionNot Applicable
File size4,159
Date (UTC)31-Oct-2008
Time (UTC)04:00
PlatformNot Applicable

Additional files for all supported 64-bit versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File nameAmd64_207cd8179e13af088a3db31975fcd7b7_31bf3856ad364e35_6.0.6000.20948_none_bd8192f66886ca8f.manifest
File versionNot Applicable
File size705
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File nameAmd64_3740f253e4733a62c388aed7353c023a_31bf3856ad364e35_6.0.6001.22299_none_c4a31841d9708bc8.manifest
File versionNot Applicable
File size705
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File nameAmd64_microsoft-windows-erratamanager_31bf3856ad364e35_6.0.6000.20948_none_c8c537b8404786f1.manifest
File versionNot Applicable
File size4,161
Date (UTC)31-Oct-2008
Time (UTC)03:53
PlatformNot Applicable
File nameAmd64_microsoft-windows-erratamanager_31bf3856ad364e35_6.0.6001.22299_none_ca7665263d95bfc7.manifest
File versionNot Applicable
File size4,161
Date (UTC)31-Oct-2008
Time (UTC)05:28
PlatformNot Applicable
File namePackage_1_for_kb956563~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,791
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_2_for_kb956563~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,960
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_3_for_kb956563~31bf3856ad364e35~amd64~~6.0.2.0.mum
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File size1,796
Date (UTC)31-Oct-2008
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PlatformNot Applicable
File namePackage_4_for_kb956563~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,796
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_5_for_kb956563~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,796
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_6_for_kb956563~31bf3856ad364e35~amd64~~6.0.2.0.mum
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Date (UTC)31-Oct-2008
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PlatformNot Applicable
File namePackage_for_kb956563_client_0~31bf3856ad364e35~amd64~~6.0.2.0.mum
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File size1,434
Date (UTC)31-Oct-2008
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PlatformNot Applicable
File namePackage_for_kb956563_client_1~31bf3856ad364e35~amd64~~6.0.2.0.mum
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File size1,375
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_client~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,723
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_sc_0~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,429
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_sc~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,431
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_server_0~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,433
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_server~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,439
Date (UTC)31-Oct-2008
Time (UTC)11:11
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File namePackage_for_kb956563_winpesrv_0~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,430
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_winpesrv~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,438
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_winpe_0~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,428
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_winpe~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,432
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable

Additional files for all supported Itanium-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameIa64_0f4df3457dcb6c9a2bd3a01bb419689e_31bf3856ad364e35_6.0.6001.22299_none_2b612ed38f19d25e.manifest
File versionNot Applicable
File size703
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File nameIa64_microsoft-windows-erratamanager_31bf3856ad364e35_6.0.6001.22299_none_6e596d988536578d.manifest
File versionNot Applicable
File size4,160
Date (UTC)31-Oct-2008
Time (UTC)05:29
PlatformNot Applicable
File namePackage_1_for_kb956563~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,786
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_2_for_kb956563~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,791
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_3_for_kb956563~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,791
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_sc_0~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,425
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_sc~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,426
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_server_0~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,429
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_server~31bf3856ad364e35~ia64~~6.0.2.0.mum
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Date (UTC)31-Oct-2008
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PlatformNot Applicable
File namePackage_for_kb956563_winpesrv_0~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,426
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
File namePackage_for_kb956563_winpesrv~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,433
Date (UTC)31-Oct-2008
Time (UTC)11:11
PlatformNot Applicable
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Properties

Article ID: 956563 - Last Review: October 8, 2011 - Revision: 4.0
APPLIES TO
  • Windows Vista Starter
  • Windows Vista Ultimate
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Service Pack 1
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Web Server 2008
Keywords: 
kbautohotfix kbexpertiseinter kbbug kbfix kbqfe KB956563

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