Required software updates for Internet Explorer 8.0 on Window Vista RTM

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INTRODUCTION

This article describes what to do when you can't install Internet Explorer 8.0 on your Windows Vista RTM computer.

Note Vista SP1 and higher versions do not need any prereqs.

The first part of this article is intended for beginning to intermediate computer users. The "Advanced troubleshooting" section in the second part is intended for more advanced users.

You may find it easier to follow these steps if you print this article first.

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THINGS TO TRY

We know how important it is for you to be able to install and use Internet Explorer 8.0, so let's get started.
To Install Internet Explorer on Vista RTM first make sure your computer is up to date. To check for updates, follow these steps:

Open Windows Update by clicking the Start
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button, clicking All Programs, and then clicking Windows Update.
In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.
If any updates are found, click Install updates. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Note Install all updates now to make sure that Internet Explorer has everything it has to have to install properly.
Restart your computer.

Now, you can install Internet Explorer 8.0, to do this follow these steps:

Navigate to: http://www.microsoft.com/ie8 (http://www.microsoft.com/ie8)
Click Download Now.
Follow the instructions on the screen to download and install Internet Explorer 8.0.
Restart your computer.

For more information about using Windows Update in Windows Vista http://www.microsoft.com/windows/downloads/windowsupdate/learn/windowsvista.mspx (http://www.microsoft.com/windows/downloads/windowsupdate/learn/windowsvista.mspx)

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Advanced Troubleshooting

For more advanced users or if you do not want to install all the available updates, the following two software updates are required before you install Internet Explorer 8.0 on a Windows Vista RTM computer:

Note These should be installed in the order they appear here.

949939 (http://support.microsoft.com/kb/949939/ ) Description of a prerequisite software update for Windows Vista update 937287: April 8, 2008
The following files for Windows Vista are available from the Microsoft Download Center:
- Download the Update for Windows Vista: http://www.microsoft.com/downloads/details.aspx?FamilyId=1ADF1D6C-AD46-4D09-A99C-BA3B1D9BCF4F&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyId=1ADF1D6C-AD46-4D09-A99C-BA3B1D9BCF4F&displaylang=en)
- Download the Update for Windows Vista for x64-based Systems: http://www.microsoft.com/downloads/details.aspx?FamilyId=997FD067-F23E-4145-81FE-3E92D6A12506&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyId=997FD067-F23E-4145-81FE-3E92D6A12506&displaylang=en)
937287 (http://support.microsoft.com/kb/937287/ ) A software update is available for the Windows Vista installation software feature
The following files for Windows Vista are available from the Microsoft Download Center:
- Download the Update for Windows Vista: http://www.microsoft.com/downloads/details.aspx?FamilyID=5639710d-dfbf-4527-806e-9a1634d0cc8e&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyID=5639710d-dfbf-4527-806e-9a1634d0cc8e)
- Download the Update for Windows Vista for x64-based Systems http://www.microsoft.com/downloads/details.aspx?FamilyID=54235949-b5db-4fe2-a841-ef938217b285&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyID=54235949-b5db-4fe2-a841-ef938217b285)

Note Make sure that there are no pending updates on the system before you install these updates. Otherwise, you receive the following error message:

The update does not apply to your system.

When you try to install Internet Explorer 8.0 on a Windows Vista RTM computer that does not have these two updates installed, you receive the following error message:

Setup cannot continue because one or more updates required to install Windows Internet Explorer 8.0 are not present. Double-click the "Internet Explorer Troubleshooting" shortcut on your desktop to install them separately and then reinstall Windows Internet Explorer 8.0.

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MORE INFORMATION

To remove the shortcut to this page from your desktop, just right-click its icon and then click Delete.
To add an Internet Explorer icon to your desktop to open your home page, you can use this Microsoft Fix it (http://support.microsoft.com/kb/945402) automated solution.
To get more information about Internet Explorer 8.0, visit our Internet Explorer 8.0 home page (http://www.microsoft.com/ie8) .
To get help and support information for Internet Explorer 8.0, visit our Internet Explorer Solution Center (http://support.microsoft.com/ph/807) .

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