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Files that have the .eml file name extension do not open in Outlook 2007
Article ID: 956693 - View products that this article applies to.
When you try to open a file that has the .eml file name extension, the file does not open in Microsoft Office Outlook 2007. However, this file opens in Outlook Express, in Windows Mail, and in Internet Explorer.
How to obtain the hotfixThis issue is fixed in the Outlook 2007 post-Service Pack 1 hotfix package that is dated September 24, 2008. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/957909/ )Description of the Outlook 2007 post-Service Pack 1 hotfix package: September 24, 2008
How to enable the hotfixImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
To have us activate this hotfix for you, go to the "Fix it for me" section. If you prefer to activate this hotfix yourself, go to the "Let me fix it myself" section.
Fix it for me
To fix this problem automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
Activate the Outlook 2007 post-Service Pack 1 hotfix package
Microsoft Fix it 50708
Then, go to the "Did this fix the problem?" section.
Let me fix it myselfTo activate this hotfix, follow these steps:
Note You do not have to implement the previous registry data if you use the following command-line to open .eml files.
Did this fix the problem?
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.