Some recurring meetings may be missing when you view the meetings using Outlook Web Access in Exchange Server 2007

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Article ID: 956709 - View products that this article applies to.
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SYMPTOMS

In a Microsoft Exchange Server 2007 environment, some recurring meetings may be missing when you try to view them using Microsoft Office Outlook Web Access. However, the same meetings are not displayed as expected on a Microsoft Office Outlook client.

CAUSE

When an Outlook Web Access client is used to view recurring meetings, Exchange Server 2007 creates a filter to check the recurrence binary large object (BLOB) data that is contained within the master item of the recurring series. If the recurrence BLOB data is larger than 32 kilobytes (kb), Exchange Server 2007 cannot correctly process the item. When this happens, the recurring meetings cannot be displayed on the OWA client.

RESOLUTION

To resolve this problem, install Update Rollup 5 for Exchange Server 2007 Service Pack 1. For more information about Update Rollup 5 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 5 for Exchange Server 2007 Service Pack 1
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 956709 - Last Review: November 20, 2008 - Revision: 1.1
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbfix kbhotfixrollup kbexpertiseadvanced kbqfe KB956709

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