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Article ID: 956709 - Last Review: November 20, 2008 - Revision: 1.0

Some recurring meetings may be missing when you view the meetings using Outlook Web Access in Exchange Server 2007

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SYMPTOMS

In a Microsoft Exchange Server 2007 environment, some recurring meetings may be missing when you try to view them using Microsoft Office Outlook Web Access. However, the same meetings are not displayed as expected on a Microsoft Office Outlook client.

CAUSE

When an Outlook Web Access client is used to view recurring meetings, Exchange Server 2007 creates a filter to check the recurrence binary large object (BLOB) data that is contained within the master item of the recurring series. If the recurrence BLOB data is larger than 32 kilobytes (kb), Exchange Server 2007 cannot correctly process the item. When this happens, the recurring meetings cannot be displayed on the OWA client.

RESOLUTION

To resolve this problem, install Update Rollup 5 for Exchange Server 2007 Service Pack 1.
For more information about Update Rollup 5 for Exchange Server 2007 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
953467   (http://support.microsoft.com/kb/953467/ ) Description of Update Rollup 5 for Exchange Server 2007 Service Pack 1

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbfix kbhotfixrollup kbexpertiseadvanced kbqfe KB956709

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