Article ID: 956734 - Last Review: October 24, 2008 - Revision: 1.0

The presence status of Communicator 2007 changes to "Away" for all Terminal Server users when one user locks the desktop on a Windows Server 2008-based computer

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SYMPTOMS

When one user locks the desktop on a Windows Server 2008-based computer, the presence status of Microsoft Office Communicator 2007 changes to Away for all Terminal Server users.
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RESOLUTION

To resolve this problem, install the update that is described in the following Microsoft Knowledge Base article:
957707  (http://support.microsoft.com/kb/957707/ ) Description of the update for Communicator 2007: October 24, 2008
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Microsoft Office Communicator 2007
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Keywords: 
kbexpertisebeginner kbqfe kbfix kbprb KB956734
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