Article ID: 956745 - Last Review: November 26, 2008 - Revision: 1.1

The settings in the .msp file are not applied to Word 2007 if you start Outlook 2007 before you start Word 2007

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SYMPTOMS

Consider the following scenario:
  1. In the Office Customization Tool (OCT), you configure some settings for Microsoft Office Word 2007, and then you create a Setup customization file (.msp).
  2. You use the .msp file to deploy the 2007 Microsoft Office system.
  3. You start Office Outlook 2007.
In this scenario, when you start Word 2007, the settings in the .msp file are not applied to Word 2007.

RESOLUTION

To resolve this issue, apply hotfix 956795. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
956795  (http://support.microsoft.com/kb/956795/ ) Description of the Word 2007 hotfix package (Word.msp, Wordconv.msp): August 26, 2008

APPLIES TO
  • Microsoft Office Word 2007
Keywords: 
kbqfe kbexpertiseinter kbsurveynew kbprb KB956745
 

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