Error message when you edit an order that has the price locked in Microsoft Dynamics CRM 4.0: "Crm Exception: Message: The product and the unit cannot be updated while the entity is locked., ErrorCode: -2147206371"

Article ID: 956805 - View products that this article applies to.
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SYMPTOMS

When you edit an order that has the price locked in Microsoft Dynamics CRM 4.0, you receive an error message that resembles the following error message:
Crm Exception: Message: The product and the unit cannot be updated while the entity is locked., ErrorCode: -2147206371
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RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256
(http://support.microsoft.com/kb/949256/ )
Microsoft Dynamics CRM 4.0 updates and hotfixes
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/ )
Description of the standard terminology that is used to describe Microsoft software updates
887283
(http://support.microsoft.com/kb/887283/ )
Microsoft Business Solutions CRM software hotfix and update package naming standards
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Properties

Article ID: 956805 - Last Review: January 20, 2012 - Revision: 3.2
APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
kbautohotfix kberrmsg kbfix kbexpertiseinter kbmbssales kbmbsmigrate kbqfe kbhotfixserver KB956805
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