Article ID: 956951 - Last Review: February 13, 2009 - Revision: 1.1 Error message when you open a Word 2007 document that contains a damaged AutoShape object: "Word experienced an error trying to open the file"SYMPTOMSOn a computer that is running Microsoft Office 2003 Service
Pack 3 (SP3), you cannot open a Word 2007 document that contains a damaged
AutoShape object. Additionally, you receive the following error message:
Word experienced an error trying to open the file. Try these suggestions. Check the file permissions for the document or drive. Make sure there is sufficient free memory and disk space. Open the file with the Text Recovery converter. RESOLUTIONImportant This section, method, or task contains steps that tell you how to
modify the registry. However, serious problems might occur if you modify the
registry incorrectly. Therefore, make sure that you follow these steps
carefully. For added protection, back up the registry before you modify it.
Then, you can restore the registry if a problem occurs. For more information
about how to back up and restore the registry, click the following article
number to view the article in the Microsoft Knowledge Base: 322756
(http://support.microsoft.com/kb/322756/
)
How to back up and restore the registry in Windows To resolve this problem, follow these steps:
Drawing conversion failed.
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