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Article ID: 957002 - Last Review: November 20, 2008 - Revision: 1.0

The Edgetransport.exe process may crash intermittently on a server that is running Exchange Server 2007 Service Pack 1

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SYMPTOMS

On a server that is running Microsoft Exchange Server 2007 Service Pack 1, the Edgetransport.exe process may crash intermittently. Additionally, the following error messages may be logged in the Application log:
  • Event Type: Error
    Event Source: MSExchangeTransport
    Event Category: PoisonMessage
    Event ID: 10003
    Description: The transport process failed during message processing with the following call stack:

    System.ArgumentOutOfRangeException: The added or subtracted value results in an un-representable DateTime. Parameter name: t at System.DateTime.op_Subtraction(DateTime d, TimeSpan t) at Microsoft.Exchange.Data.Mime.DateHeader.ParseValue(MimeStringList list, DateTime& utcDateTime, TimeSpan& timeZoneOffset) at Microsoft.Exchange.Data.Mime.DateHeader.Parse() at Microsoft.Exchange.Data.Mime.DateHeader.WriteTo(Stream stream, EncodingOptions encodingOptions, MimeOutputFilter filter, Byte[]& scratchBuffer, Int32& linePosition) at Microsoft.Exchange.Data.Mime.MimeNode.WriteTo(Stream stream, EncodingOptions encodingOptions) at Microsoft.Exchange.Transport.Pickup.PickupFileMailer.EnforceMaxHeaders() at Microsoft.Exchange.Transport.Pickup.PickupFileMailer.ProcessFileStream(FileStream fileStream) at Microsoft.Exchange.Transport.Pickup.PickupFileMailer.ProcessFile(String fileName) at Microsoft.Exchange.Transport.Pickup.DirectoryScanner.FilePoll(Object empty) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading._TimerCallback.PerformTimerCallback(Object state)
  • Type: Error
    Event Source: MSExchange Common
    Event Category: General
    Event ID: 4999
    Description: Watson report about to be sent to dw20.exe for process id: 3272, with parameters: E12, c-RTL-AMD64, 08.01.0240.006, edgetransport, M.E.D.Common, M.E.D.M.DateHeader.ParseValue, System.ArgumentOutOfRangeException, d1d3, 08.01.0240.003. ErrorReportingEnabled: True
  • Event Type: Error
    Event Source: Microsoft Exchange Server
    Event Category: None
    Event ID: 5000 Description: EventType e12, P1 c-rtl-amd64, P2 08.01.0240.006, P3 edgetransport, P4 m.e.d.common, P5 m.e.d.m.dateheader.parsevalue, P6 system.argumentoutofrangeexception, P7 d1d3, P8 08.01.0240.003, P9 NIL, P10 NIL.
  • Event Type: Information
    Event Source: MSExchange TransportService
    Event Category: ProcessManager
    Event ID: 1020
    Description: Worker process with process ID <xxxx> has exited. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

RESOLUTION

To resolve this problem, install Update Rollup 5 for Exchange Server 2007 Service Pack 1.

For more information about Update Rollup 5 for Exchange Server 2007 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
953467   (http://support.microsoft.com/kb/953467/ ) Description of Update Rollup 5 for Exchange Server 2007 Service Pack 1

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbexpertiseadvanced kbhotfixrollup kbqfe KB957002

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