Article ID: 957075 - Last Review: February 18, 2009 - Revision: 3.1

Description of Hotfix Rollup 5 for Antigen 9.0 with Service Pack 1

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Important The following two rollup packages are available:
  • Hotfix Package: Rollup5 (for all upgrades including cluster or stand-alone servers)
  • Full Installation Package: Rollup5FullBuild (for new cluster installations only)
The Hotfix Package is for upgrades only. Use this package if you are upgrading from SP1 or a later rollup. The Full Installation Package is for new installations on cluster servers only. Use the Full Installation Package only if you have to reinstall the whole product to Rollup 5 on a cluster. For any upgrade to Rollup 5, use the Hotfix Package.

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SUMMARY

This article describes the issues that are fixed in Hotfix Rollup 5 for Microsoft Antigen 9.0 with Service Pack 1.

This hotfix rollup contains all the fixes that were released in the previous hotfix rollups for Antigen 9.0 with Service Pack 1.
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INTRODUCTION

Issues that the hotfix rollup package fixes

957010  (http://support.microsoft.com/kb/957010/ ) The Getenginefiles.exe process in Antigen 9.0 for Exchange with Service Pack 1 may stop responding, and this generates a Dr. Watson crash that references Bucket ID 604327993
957012  (http://support.microsoft.com/kb/957012/ ) Antigen 9.0 for Exchange with Service Pack 1 may falsely detect an attachment as an MP3 file
957015  (http://support.microsoft.com/kb/957015/ ) Antigen 9.0 for Exchange Service Pack 1 reaches a state in which all nodes contain Antigen registry values that point to the same shared disk on an Exchange Single Copy Cluster (SCC) cluster
957021  (http://support.microsoft.com/kb/957021/ ) Various 0X80005000 errors occur when Antigen 9.0 for Exchange Server does not receive a response or receives the wrong EVS name in a clustered Exchange Server environment
957069  (http://support.microsoft.com/kb/957069/ ) Antigen 9.0 for Exchange with Service Pack 1 will not stop scanning a nested MSG file that is in an e-mail message when it reaches its Max Nested Attachment limit as defined in the General Options panel
957079  (http://support.microsoft.com/kb/957079/ ) The Getenginefiles.exe process in Antigen 9.0 for Exchange with Service Pack 1 may crash during an engine download, and this generates a Dr. Watson crash that references Bucket ID 665956571
957152  (http://support.microsoft.com/kb/957152/ ) Antigen 9.0 for Exchange with Service Pack 1 cannot detect MP3 files when a file filter of *.* or *. is created and the file type that is selected is MPEG (MP3)
957155  (http://support.microsoft.com/kb/957155/ ) Antigen 9.0 for Exchange with Service Pack 1 scan job processes use a large amount of CPU resources, and a scan job may fail
957297  (http://support.microsoft.com/kb/957297/ ) A file list is disabled in Antigen 9.0 with Service Pack 1 when you change the name of an existing file list
957383  (http://support.microsoft.com/kb/957383/ ) The SpamCure scan engine in Antigen 9.0 with Service Pack 1 does not correctly initialize itself during the update of the SpamCure engine
957545  (http://support.microsoft.com/kb/957545/ ) The setting in the Minimum Unique Keyword Hits box does not work in Antigen 9.0 with Service Pack 1 when a keyword list is larger than 2,000,000 bytes
957547  (http://support.microsoft.com/kb/957547/ ) The AntigenDiag.exe tool does not collect engine version information in the verAntigen.csv file after you run the AntigenDiag.exe tool on a clustered server that has Microsoft Antigen 9.0 for Exchange with Service Pack 1 installed
957548  (http://support.microsoft.com/kb/957548/ ) You cannot customize certain deletion text messages in Antigen 9.0 with Service Pack 1
957592  (http://support.microsoft.com/kb/957592/ ) You cannot edit or configure filtering in Microsoft Antigen 9.0 for Exchange with Service Pack 1
957619  (http://support.microsoft.com/kb/957619/ ) The Antigen 9.0 scan engine update process fails on a computer that is running Antigen 9.0 for Exchange with Service Pack 1 or Antigen 9.0 for SMTP Gateways with Service Pack 1
957627  (http://support.microsoft.com/kb/957627/ ) A Dr. Watson error that has the Bucket ID of 332678223 is logged in the Application log on a computer that is running Microsoft Antigen 9.0 for Exchange with Service Pack 1
957751  (http://support.microsoft.com/kb/957751/ ) The AntigenService service stops responding during startup on an Exchange server that has Antigen 9.0 with Service Pack 1 installed
957943  (http://support.microsoft.com/kb/957943/ ) The AntigenInternet.exe process may crash on a computer that is running Microsoft Antigen 9.0 with Service Pack 1
958126  (http://support.microsoft.com/kb/958126/ ) You can configure Antigen 9.0 for Exchange with Service Pack 1 to block and quarantine a whole e-mail message that contains a virus and its attachment after you install Hotfix Rollup 5 for Antigen 9.0 with Service Pack 1
958232  (http://support.microsoft.com/kb/958232/ ) Messages that are opened in Outlook do not contain disclaimers that were configured on a server that has Antigen 9.0 with Service Pack 1 installed
959985  (http://support.microsoft.com/kb/959985/ ) The version statistics for MSAV, under Scanner Updates in Antigen 9.0 for Exchange Service Pack 1, do not update
959991  (http://support.microsoft.com/kb/959991/ ) Hotfix Rollup 5 for Antigen 9.0 with Service Pack 1 provides additional support for Exchange 2000 and Windows 2000 Server Single Copy Cluster (SCC) clusters
959992  (http://support.microsoft.com/kb/959992/ ) The Getenginefiles.exe process in Microsoft Antigen 9.0 with Service Pack 1 may stop responding, and this generates a Dr. Watson crash that has the Bucket ID 685554990
960001  (http://support.microsoft.com/kb/960001/ ) The AntigenClient.exe process in Antigen 9.0 for Exchange with Service Pack 1 crashes and generates a Dr. Watson crash that references Bucket ID 604327895
960005  (http://support.microsoft.com/kb/960005/ ) Error message when Antigen 9.0 for Exchange with Service Pack 1 starts its Antigen Statistics Server service: "The description for Event ID (0) in Source (Antigen Statistic Server) cannot be found
960006  (http://support.microsoft.com/kb/960006/ ) The GetEngineFiles.exe process may crash on a computer that is running Microsoft Antigen 9.0 for Exchange with Service Pack 1
960041  (http://support.microsoft.com/kb/960041/ ) An error message occurs when you try to install Hotfix Rollup 3 for Antigen 9.0 with Service Pack 1: "An error (-5011 : 0x80040707) has occurred while running the setup"
960046  (http://support.microsoft.com/kb/960046/ ) The GetEngineFiles.exe process may incorrectly delete some files on a computer that is running Antigen 9.0 for Exchange with Service Pack 1 or Antigen 9.0 for SMTP Gateways with Service Pack 1
960080  (http://support.microsoft.com/kb/960080/ ) The Microsoft Exchange Information Store does not shut down on a clustered Exchange server when Antigen 9.0 for Exchange with Service Pack 1 is installed
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MORE INFORMATION

Important The following two rollup packages are available:
  • Hotfix Package: Rollup5 (for all upgrades including cluster or stand-alone servers)
  • Full Installation Package: Rollup5FullBuild (for new cluster installations only)
The Hotfix Package is for upgrades only. Use this package if you are upgrading from SP1 or a later rollup. The Full Installation Package is for new installations on cluster servers only. Use the Full Installation Package only if you have to reinstall the whole product to Rollup 5 on a cluster. For any upgrade to Rollup 5, use the Hotfix Package.
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Information for cluster installations

Full installation package (for fresh installations only, not recommended for upgrades)

  1. Review and ensure compliance with the prerequisite that is mentioned in this section.
  2. Install the full package according to the Antigen Cluster Installation Guide.

    Note Setup will run exactly as any other Antigen version.
  3. In Cluster Administrator, make sure that you can see the AntigenClusRes resource for each EVS. For more information, see the "Checking for the Antigen Cluster Resource" section below.

Hotfix package (for upgrades only)

  1. Make sure that you are running at least Antigen 9 Service Pack 1 before you install the hotfix.
  2. Review and ensure compliance with the Prerequisite mentioned that is mentioned in this section.
  3. Run the hotfix package on all nodes.
  4. On each active node, open a command prompt, change the command prompt to the %Program Files%\Microsoft Antigen for Exchange folder, and then run the antutil /disable command. This command will automatically bring the EVS offline.
  5. On each active node, run the antutil /enable command. This command will automatically bring the EVS online again. It will also register the AntigenClusRes resource type and install the AntigenClusRes cluster resource for the current EVS.
  6. In Cluster Administrator, make sure that you can see AntigenClusRes resource for each EVS. For more information, see the "Checking for the Antigen Cluster Resource" section below.
Warning Do not manually bring the EVS offline or online. The Antigen Cluster Resource will not be created if you manually bring the EVS offline or online.
Prerequisite for cluster installations
For this resource to be created, the name of the Physical Disk Resource on which Antigen database files reside (frequently the same disk as Exchange) must contain the corresponding physical drive letter followed by a colon, such as X:. If this is not the case, the Antigen Cluster Resource will not be created for the EVS.

Examples
  • If EVS1 is associated with a Physical Disk Resource called ‘XDisk’ and physical drive X:, the Antigen Cluster Resource will not be created for the EVS.
  • If EVS2 is associated with a Physical Disk Resource called ‘Disk Y:’ and physical drive Y:, the Antigen Cluster Resource will be created for the EVS.
Note If you cannot rename your shared disks in Cluster Admin, contact Customer Service and Support (CSS) for additional advice.
Checking for the Antigen Cluster Resource
After Hotfix Rollup 5 is installed, and you have completed all the appropriate steps in this section, see the AntigenClusRes resource entries in Cluster Administrator. They will be named as follows:
AntigenClusRes<EVS_name>
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Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites (Hotfix Package upgrades only)

To install this hotfix, Antigen 9.0 with Service Pack 1 must be installed on the computer.

Restart requirement

Stand-alone server (upgrade)
You must restart the computer after you apply this hotfix.
Cluster server (new installation)
You must restart the computer after you install the Full Installation Package.
Cluster server (upgrade)
You must use antutil.exe to bring each EVS offline and then online again on each active cluster node. For more information, see the "Information for cluster installations" section in this article.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Antigen 9.0 for Exchange with Service Pack 1
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File nameFile versionFile sizeDateTimePlatform
Aexmladapter.dll9.1.1097.25515,58414-Nov-200804:12x86
Ant5inst.dll9.1.1097.25903,68014-Nov-200804:12x86
Ant5msg.dll9.1.1097.2553,24814-Nov-200804:56x86
Ant5uninst.dll9.1.1097.25311,29614-Nov-200804:12x86
Antigenasj.dll9.1.1097.25310,78414-Nov-200804:12x86
Antigenclient.exe9.1.1097.251,163,77614-Nov-200804:12x86
Antigenclusres.dll9.1.1097.2561,44014-Nov-200804:56x86
Antigendiag.exe9.1.1097.25291,84014-Nov-200804:56x86
Antigeninternet.exe9.1.1097.25765,95214-Nov-200804:12x86
Antigenmanual.exe9.1.1097.25764,92814-Nov-200804:12x86
Antigenpmdll.dll9.1.1097.25284,16014-Nov-200804:12x86
Antigenrealtime.exe9.1.1097.25745,98414-Nov-200804:12x86
Antigenservice.exe9.1.1097.251,407,48814-Nov-200804:12x86
Antigensmtpsink.dll9.1.1097.25434,17614-Nov-200804:12x86
Antigenvsapi.dll9.1.1097.25330,75214-Nov-200804:12x86
Antreg.cfgNot Applicable13,51214-Nov-200804:12Not Applicable
Antstatsserv.exe9.1.1097.25264,19214-Nov-200805:01x86
Antutil.exe9.1.1097.25321,02418-Nov-200803:25x86
Getenginefiles.exe9.1.1097.25544,25614-Nov-200804:12x86
Mimenavigator.dll9.1.1097.25295,93614-Nov-200804:12x86
Sfxcab.exe9.1.1097.2543,00814-Nov-200804:12x86
Statisticsmanager.dll9.1.1097.25509,44014-Nov-200804:12x86
Structstgnavigator.dll9.1.1097.25272,38414-Nov-200804:57x86
Sybariengine.dll9.1.1097.25136,19214-Nov-200804:12x86
Tararchive.dll9.1.1097.25223,74414-Nov-200804:57x86
Tnefnavigator.dll9.1.1097.25282,62414-Nov-200804:12x86
Version.exe9.1.1097.25303,61614-Nov-200804:55x86
Custom.dllNot Applicable73,11214-Nov-200804:12x86
Antigen 9.0 for SMTP Gateways with Service Pack 1
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File nameFile versionFile sizeDateTimePlatform
Aexmladapter.dll9.1.1097.25515,58414-Nov-200808:56x86
Ant5inst.dll9.1.1097.25903,68014-Nov-200808:56x86
Ant5msg.dll9.1.1097.2553,24814-Nov-200808:56x86
Ant5uninst.dll9.1.1097.25311,29614-Nov-200808:56x86
Antigenasj.dll9.1.1097.25310,78414-Nov-200808:56x86
Antigenclient.exe9.1.1097.251,163,77614-Nov-200808:56x86
Antigenclusres.dll9.1.1097.2561,44014-Nov-200808:56x86
Antigendiag.exe9.1.1097.25291,84014-Nov-200808:56x86
Antigeninternet.exe9.1.1097.25765,95214-Nov-200808:56x86
Antigenpmdll.dll9.1.1097.25284,16014-Nov-200808:56x86
Antigenrealtime.exe9.1.1097.25745,98414-Nov-200809:44x86
Antigenservice.exe9.1.1097.251,407,48814-Nov-200808:56x86
Antigensmtpsink.dll9.1.1097.25434,17614-Nov-200808:56x86
Antreg.cfgNot Applicable13,51214-Nov-200808:56Not Applicable
Antstatsserv.exe9.1.1097.25264,19214-Nov-200808:56x86
Antutil.exe9.1.1097.25321,02418-Nov-200807:02x86
Getenginefiles.exe9.1.1097.25544,25614-Nov-200808:56x86
Mimenavigator.dll9.1.1097.25295,93614-Nov-200808:56x86
Sfxcab.exe9.1.1097.2543,00814-Nov-200808:56x86
Statisticsmanager.dll9.1.1097.25509,44014-Nov-200808:56x86
Structstgnavigator.dll9.1.1097.25272,38414-Nov-200808:56x86
Sybariengine.dll9.1.1097.25136,19214-Nov-200808:56x86
Tararchive.dll9.1.1097.25223,74414-Nov-200808:56x86
Tnefnavigator.dll9.1.1097.25282,62414-Nov-200808:56x86
Version.exe9.1.1097.25303,61614-Nov-200808:56x86
Custom.dllNot Applicable73,11214-Nov-200808:56x86
Antigen 9.0 for Exchange with Service Pack 1 Full Build
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File nameFile versionFile sizeDateTimePlatform
Ant5inst.dll9.1.1097.26903,68015-Dec-0820:03x86
Antigenscanners.dll 9.1.1097.2657,34415-Dec-0820:02x86
Antigensem.exeNot Applicable57,85615-Dec-0820:03x86
Antisvc.exe9.1.1097.2641,98415-Dec-0820:03x86
Antitsk.exe9.1.1097.26243,20015-Dec-0820:03x86
Data1.cabNot Applicable1,230,68515-Dec-0820:13Not Applicable
Data1.hdrNot Applicable44,74615-Dec-0820:13Not Applicable
Data2.cabNot Applicable12,567,52915-Dec-0820:13Not Applicable
Engine32.cabNot Applicable543,4816-Apr-0522:39Not Applicable
Fileversions.ini Not Applicable31315-Dec-0820:04Not Applicable
Layout.bin Not Applicable1,32315-Dec-0820:13Not Applicable
License.cfgNot Applicable11,7567-Nov-0720:20Not Applicable
Md5sums Not Applicable34015-Dec-0820:13Not Applicable
Md5sums.ascNot Applicable25615-Dec-0820:13Not Applicable
Rminst2k.datNot Applicable2,14911-Jan-0722:59Not Applicable
Rminst2kc.dat Not Applicable1,82111-Jan-0722:59Not Applicable
Rminst2kca.datNot Applicable2,19911-Jan-0722:59Not Applicable
Rminst2kcp.datNot Applicable1,77211-Jan-0722:59Not Applicable
Rminstim.datNot Applicable1,56811-Jan-0722:59Not Applicable
Rminstsp.datNot Applicable2,00111-Jan-0722:59Not Applicable
Rminstup2k.datNot Applicable1,15611-Jan-0722:59Not Applicable
Rminstup2kc.dat Not Applicable95811-Jan-0722:59Not Applicable
Rminstup2kcp.dat Not Applicable1,01911-Jan-0722:59Not Applicable
Rminstupim.datNot Applicable95811-Jan-0722:59Not Applicable
Rminstupsmtp.dat Not Applicable1,15211-Jan-0722:59Not Applicable
Rminstupsp.datNot Applicable1,13311-Jan-0722:59Not Applicable
Semsetup.exe9.1.1097.26283,64815-Dec-0820:03x86
Setup.bmpNot Applicable442,73624-Aug-0714:10Not Applicable
Setup.exe11.0.0.28844122,22415-Dec-0820:14x86
Setup.ibtNot Applicable395,95515-Dec-0820:13Not Applicable
Setup.iniNot Applicable45315-Dec-0820:13Not Applicable
Setup.inxNot Applicable771,91015-Dec-0820:13Not Applicable
Setup.issNot Applicable2,14911-Jan-0722:59Not Applicable
Manifest.cabNot Applicable10,25315-Dec-0820:04Not Applicable
Wormprge.datNot Applicable22,9542-Jun-0813:38Not Applicable
Avemicrosoft.dll 1.0.36.0 396,1523-Dec-0818:09x86
Enginemetadata.xmlNot Applicable1124-Dec-0817:22Not Applicable
Manifest.cabNot Applicable8,61515-Dec-0820:13Not Applicable
Mpavbase.vdm1.49.0.0 19,908,4882-Dec-0815:28Not Applicable
Mpavdlta.vdm1.49.540.0823,17615-Dec-0816:20Not Applicable
Mpengine.dll1.1.4205.04,141,97626-Nov-0822:48x86
Jet40sp3_comp.exe4.71.1015.03,684,53611-Jan-0722:59x86
Mdac_typ.exe28.0.1022.35,556,61611-Jan-0722:59x86
Msxml6.msi Not Applicable1,528,32020-Jun-0718:47Not Applicable
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
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APPLIES TO
  • Microsoft Antigen for Exchange Service Pack 1
  • Microsoft Antigen for SMTP Gateways Service Pack 1
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Keywords: 
kbautohotfix kbhotfixserver kbexpertiseadvanced kbhotfixrollup kbsurveynew kbfix KB957075
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