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Article ID: 957079 - View products that this article applies to. This article has been archived. It is offered "as is" and will no longer be updated. SYMPTOMSThe Getenginefiles.exe process in Microsoft Antigen 9.0 for
Exchange with Service Pack 1 may crash during an engine download. When this
occurs, a Dr. Watson crash that references Bucket ID 665956571 is generated.
This problem occurs when Antigen 9.0 for Exchange with Service Pack 1 cannot
validate the download session. Then, a Dr. Watson crash that references Bucket
ID 665956571 is generated.
RESOLUTIONTo resolve this problem, install Hotfix Rollup 5 for Antigen
9.0 with Service Pack 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 957075 Note You must install Antigen 9.0 for Exchange with Service Pack 1
before you install Hotfix Rollup 5 for Antigen 9.0 with Service Pack 1.
(http://support.microsoft.com/kb/957075/
)
Description of Hotfix Rollup 5 for Antigen 9.0 with Service Pack 1
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. Properties |
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