Description of the Outlook 2003 post-Service Pack 3 hotfix package (Olkintl.msp, Engmui.msp): October 28, 2008

This article describes the Microsoft Office Outlook 2003 issue that is fixed in the Outlook 2003 post-Service Pack 3 hotfix package that is dated October 28, 2008.

• The issues that the hotfix package fixes.
• The prerequisites for installing the hotfix package.
• Whether you must restart the computer after you install the hotfix package.
• Whether the hotfix package is replaced by any other hotfix packages.
• Whether you must make any registry changes.
• The files that the hotfix package contains.

Issue that this hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:

The storage group log file on the server that is running Microsoft Exchange Server 2003 grows exponentially until the storage group fails because of a lack of disk space. This problem may occur when a Microsoft Office Outlook 2003 user synchronizes their mailbox with the Exchange Server. When you run the OST Integrity Check Tool (Scanost.exe), the tool indicates that the users .ost file is corrupted.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

This hotfix package is a post Microsoft Office 2003 Service Pack 3 hotfix package. To install the hotfix package, you must have Microsoft Office 2003 Service Pack 3 installed.

For more information about Office 2003 Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix package may not contain all the files that you must have to fully update a product to the latest build. This hotfix package contains only the files that you must have to correct the issue that is listed in this article.

The English version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

Microsoft Office Outlook 2003

Microsoft Windows Installer .msp file informationInstalled files information

Microsoft Office 2003 Multilingual User Interface Pack

If you have the multilingual user interface pack installed, you must also apply the Engmui.msp hotfix package.

Microsoft Windows Installer .msp file informationInstalled files information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: