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You can unexpectedly promote an appointment that has no specified subject even though the Subject attribute of the Appointment entity is set to Business Required in Microsoft Dynamics CRM 4.0Article ID: 957270 - View products that this article applies to. SYMPTOMSIn Microsoft Dynamics CRM 4.0, you can unexpectedly promote an appointment that has no specified subject even though the Subject attribute of the Appointment entity is set to Business Required.
Therefore, after the appointment is tracked into Microsoft Dynamics CRM database, you cannot open a service calendar that contains the appointment. Instead, you receive the following error message: An error has occurred. RESOLUTIONThis problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256
(http://support.microsoft.com/kb/949256/
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Microsoft Dynamics CRM 4.0 updates and hotfixes
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. MORE INFORMATIONFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: 824684
For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/LN/
)
Description of the standard terminology that is used to describe Microsoft software updates887283
(http://support.microsoft.com/kb/887283/
)
Microsoft Business Solutions CRM software hotfix and update package naming standards
PropertiesArticle ID: 957270 - Last Review: January 20, 2012 - Revision: 2.2 APPLIES TO
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