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Error message when you try to open some MMC 3.0 snap-ins in a localized version of Windows XP Service Pack 3: "MMC could not create the snap-in. The snap-in might not have been installed correctly."Article ID: 957502 - View products that this article applies to. On This PageSYMPTOMSAfter you install a localized version of Windows XP Service
Pack 3 (SP3), you may be unable to load some Microsoft Management Console (MMC)
snap-ins.
Additionally, you may receive an error message that
resembles the following
error message: MMC could not
create the snap-in. The snap-in might not have been installed
correctly. For example, you install a localized Windows XP SP3 for Portuguese-Brazilian version. Then, you may be unable to open the Windows Server Update Services (WSUS) MMC. Additionally, you may receive the following error message: MMC could not create the snap-in. The snap-in might not have been installed correctly. Name: Windows Server Update Services CLSID: FX: {8B6499ED-0241-E032-6508-DA4B1C879D7E} CAUSEThis problem occurs because the .dll files of the
MMC 3.0 resource are incorrect. RESOLUTIONHotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for
which the hotfix is available. If you do not see your language, it is because a
hotfix is not available for that language.
(http://support.microsoft.com/contactus/?ws=support)
PrerequisitesTo apply this hotfix, you must have Windows XP Service Pack 3 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:322389
(http://support.microsoft.com/kb/322389/
)
How to obtain the latest Windows XP service pack
Restart requirementYou must restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows XP with Service Pack 3, x86-based versionsCollapse this table
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. Properties | Article Translations |
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