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The IMAP4 service crashes intermittently, and Event ID 4999 is logged in Exchange Server 2007Article ID: 957504 - View products that this article applies to. SYMPTOMSOn
a Microsoft Exchange Server 2007 server, after you set the value of the CalendarItemRetrievalOption parameter to Custom for the IMAP4 service, you may find that the IMAP4 service crashes
intermittently. When this problem occurs, all IMAP clients cannot access their
mailboxes. Additionally, the following error message is logged in the event
log: Event Type: Error
RESOLUTIONTo resolve this problem, install Update Rollup 7 for
Exchange 2007 Service Pack 1. For more information about Update Rollup 7 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic: Description of Update Rollup 7 for Exchange Server 2007 Service Pack 1 For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:
(http://go.microsoft.com/fwlink/?LinkId=157083)
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007
(http://go.microsoft.com/fwlink/?LinkId=152570)
MORE INFORMATIONTo set the CalendarItemRetrievalOption parameter to Custom for
the IMAP4 service, run the following command in Exchange Management Shell: Set-ImapSettings -CalendarItemRetrievalOption Custom -OwaServerUrl <http url of OWA server> For more information about the Set-IMAPSettings command, visit the
following Web site:http://technet.microsoft.com/en-us/library/aa998252.aspx
(http://technet.microsoft.com/en-us/library/aa998252.aspx)
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. PropertiesArticle ID: 957504 - Last Review: March 18, 2009 - Revision: 1.1 APPLIES TO
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