A dedicated complete memory dump file may not be successfully generated if the volume that stores the dedicated dump file has insufficient free space

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Article ID: 957517 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario on a Windows Vista-based or Windows Server 2008-based computer:
  • You configure the computer to generate a complete memory dump file when the system crashes.
  • You use the DedicatedDumpFile registry entry to specify the location for the dump file.
In this scenario, after the system crashes, the memory dump file may not be successfully generated. Instead, you find a file that is named dump<RandomCharacters>.tmp file at the location that you specified for the dedicated dump file.

This problem occurs if both following conditions are true:
  • The dedicated dump file and the system memory dump file are in the same volume.
  • The free space on the volume that you specified for the dedicated dump file is less than two times the physical memory size of the computer.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, you must have Windows Vista Service Pack 1 or Windows Server 2008 installed on the computer.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information note

The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.
For all supported 32-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Faultrep.dll6.0.6001.22258147,45605-Sep-200805:08x86
Werfault.exe6.0.6001.22258217,08805-Sep-200805:08x86
Werfaultsecure.exe6.0.6001.22258860,16005-Sep-200805:08x86
For all supported 64-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Faultrep.dll6.0.6001.22258176,64005-Sep-200805:32x64
Werfault.exe6.0.6001.22258260,60805-Sep-200805:30x64
Werfaultsecure.exe6.0.6001.222581,114,11205-Sep-200805:30x64
Faultrep.dll6.0.6001.22258147,45605-Sep-200805:08x86
Werfault.exe6.0.6001.22258217,08805-Sep-200805:08x86
Werfaultsecure.exe6.0.6001.22258860,16005-Sep-200805:08x86
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Faultrep.dll6.0.6001.22258379,90405-Sep-200806:18IA-64
Werfault.exe6.0.6001.22258567,29605-Sep-200806:13IA-64
Werfaultsecure.exe6.0.6001.222582,352,12805-Sep-200806:13IA-64
Faultrep.dll6.0.6001.22258147,45605-Sep-200805:08x86
Werfault.exe6.0.6001.22258217,08805-Sep-200805:08x86
Werfaultsecure.exe6.0.6001.22258860,16005-Sep-200805:08x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

By using the DedicatedDumpFile registry entry in Windows Server 2008 and in Windows Vista, a user can configure a registry setting to store a dump file in a location that is not on the startup volume. The following information describes the DedicatedDumpFile and DumpFileSize registry entries:
Location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl
Name: DedicatedDumpFile
Type: REG_SZ
Value: A dedicated dump file together with a full path, such as c:\dedicateddumpfile.sys

Location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl
Name: DumpFileSize
Type: REG_DWORD
Value: The dump file size in megabytes.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported 32-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File namePackage_1_for_kb957517~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,955
Date (UTC)05-Sep-2008
Time (UTC)18:23
File namePackage_2_for_kb957517~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,793
Date (UTC)05-Sep-2008
Time (UTC)18:23
File namePackage_3_for_kb957517~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,793
Date (UTC)05-Sep-2008
Time (UTC)18:23
File namePackage_for_kb957517_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)05-Sep-2008
Time (UTC)18:23
File namePackage_for_kb957517_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)05-Sep-2008
Time (UTC)18:23
File namePackage_for_kb957517_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,421
Date (UTC)05-Sep-2008
Time (UTC)18:23
File namePackage_for_kb957517_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)05-Sep-2008
Time (UTC)18:23
File namePackage_for_kb957517_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)05-Sep-2008
Time (UTC)18:23
File namePackage_for_kb957517_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)05-Sep-2008
Time (UTC)18:23
File nameX86_965ac5e4d1a8c3e0e23d9911a509a487_31bf3856ad364e35_6.0.6001.22258_none_96021e817236bea7.manifest
File versionNot Applicable
File size708
Date (UTC)05-Sep-2008
Time (UTC)18:23
File nameX86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.22258_none_7062ae0756084497.manifest
File versionNot Applicable
File size41,052
Date (UTC)05-Sep-2008
Time (UTC)05:44
Additional files for all supported 64-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameAmd64_6559c4bebffcfd70afb28026ca4907dd_31bf3856ad364e35_6.0.6001.22258_none_97c4754150714269.manifest
File versionNot Applicable
File size1,064
Date (UTC)05-Sep-2008
Time (UTC)18:23
File nameAmd64_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.22258_none_cc81498b0e65b5cd.manifest
File versionNot Applicable
File size41,112
Date (UTC)05-Sep-2008
Time (UTC)06:07
File namePackage_1_for_kb957517~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,193
Date (UTC)05-Sep-2008
Time (UTC)18:23
File namePackage_2_for_kb957517~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,029
Date (UTC)05-Sep-2008
Time (UTC)18:23
File namePackage_3_for_kb957517~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,029
Date (UTC)05-Sep-2008
Time (UTC)18:23
File namePackage_for_kb957517_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)05-Sep-2008
Time (UTC)18:23
File namePackage_for_kb957517_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)05-Sep-2008
Time (UTC)18:23
File namePackage_for_kb957517_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)05-Sep-2008
Time (UTC)18:23
File namePackage_for_kb957517_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)05-Sep-2008
Time (UTC)18:23
File namePackage_for_kb957517_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)05-Sep-2008
Time (UTC)18:23
File namePackage_for_kb957517_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)05-Sep-2008
Time (UTC)18:23
File nameX86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.22258_none_7062ae0756084497.manifest
File versionNot Applicable
File size41,052
Date (UTC)05-Sep-2008
Time (UTC)05:44
Additional files for all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_c734264e7850a8e2bcb5dd3be0ea84a1_31bf3856ad364e35_6.0.6001.22258_none_4c9b5e8d2d37ccfd.manifest
File versionNot Applicable
File size1,062
Date (UTC)05-Sep-2008
Time (UTC)18:23
File nameIa64_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.22258_none_706451fd56064d93.manifest
File versionNot Applicable
File size41,082
Date (UTC)05-Sep-2008
Time (UTC)07:43
File namePackage_1_for_kb957517~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,024
Date (UTC)05-Sep-2008
Time (UTC)18:23
File namePackage_2_for_kb957517~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,024
Date (UTC)05-Sep-2008
Time (UTC)18:23
File namePackage_for_kb957517_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)05-Sep-2008
Time (UTC)18:23
File namePackage_for_kb957517_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)05-Sep-2008
Time (UTC)18:23
File namePackage_for_kb957517_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)05-Sep-2008
Time (UTC)18:23
File namePackage_for_kb957517_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)05-Sep-2008
Time (UTC)18:23
File nameX86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.22258_none_7062ae0756084497.manifest
File versionNot Applicable
File size41,052
Date (UTC)05-Sep-2008
Time (UTC)05:44

Properties

Article ID: 957517 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbqfe KB957517

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