Description of Update Rollup 2 for Hosted Messaging and Collaboration 4.5

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Article ID: 957584 - View products that this article applies to.
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Summary

Microsoft has released an update that is dated January 15, 2009. This update fixes issues in the following components in Microsoft Solution for Hosted Messaging and Collaboration 4.5:
  • Active Directory Provider
  • Hosted Active Directory Namespace
  • Hosted Active Directory Web Service
  • Exchange 2007 Provider
  • Exchange 2007 Resource Manager
  • Exchange 2007 OAB Resource Manager Namespace
  • Exchange 2007 OAB Resource Manager Web Service
  • Hosted Email 2007 Namespace
  • Hosted Email 2007 Web Service
  • Managed Email 2007 Namespace
  • Managed Email 2007 Web Service
  • Unified Messaging 2007 Provider
  • Managed Unified Messaging 2007 Namespace
  • DNS Provider
  • DNS Client
Additionally, this update also includes the following components:
  • RPCHttpConfigTool
  • pwdb40ssis
  • CategorizerOverrideAgent
  • SmtpDomainCacheTask
  • CheckFolderGroupsAndRMByPlan
  • MPS Resource Manager Database Function Update build 4.5.261.18 (KB959196.msi)
This article describes the following items about the update rollup:
  • The issues that the update rollup fixes.
  • The prerequisites for installing the update rollup.
  • Whether you must restart the computer after you install the update rollup.
  • Whether the update rollup is replaced by any other update rollup.
  • Whether you must make any registry changes.
  • The files that the update rollup contains.

INTRODUCTION

Issues that the update rollup fixes

This update rollup fixes the following issues:
957583 Description of Update Rollup 1 for Hosted Messaging and Collaboration 4.5
957003 The RenameUser method does not change the samAccountName attribute in Solution for Hosted Messaging and Collaboration 4.0
957088 You encounter problems when you create Exchange Resource Mailboxes in Hosted Messaging and Collaboration 4.0
960073 Solution for Hosted Messaging and Collaboration 4.0 does not balance the workload across all Offline Address Book servers
This update rollup fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:
  • You receive the following failure exception when you attempt to create a Resource Mailbox:
    The recipient '<UPN of Recipient>' does not have access permission to the specified resource mailbox.
  • The ChangeOrganizationPlanAssignment procedure in the Hosted Email 2007 Namespace fails with an error message that resembles the following:
    Unable to create 'cn=FolderAdmins@Hostedorg...', object already exists
    This error may occur if the hosted organization uses Public Folders.
  • The CreateMailbox procedure in the Hosted Email 2007 Namespace fails with an error message that resembles the following:
    E_BLOCKMODEL_NO_RANKED_RESOURCES_FOUND
  • The NewUMDialPlan procedure in the Managed Unified Messaging 2007 Namespace restricts the value of the NumberOfDigitsInExtension parameter to the range of 3 to 7. The correct range is 1 to 20.
  • A failure in a CreateMailbox procedure may result in inaccurate data in Exchange Resource Manager.
  • The SmtpDomainCache task logs a success (0x0) status in Scheduled Tasks even if it fails.
  • Some of the memory that the Exchange 2007 Provider consumes is not released as quickly as it should be.
  • The health of a server may not be accurately updated by the Hosted Service Monitor procedures.

More information

Update rollup information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

  • Hosted Messaging and Collaboration version 4.5 must be installed before you apply this update.
  • The logon user should be a member of the Domain Admins Group.
  • The HMC Deployment Tool must be installed on the first Microsoft Provisioning Server (MPS) Engine server.

Restart requirement

You do not have to restart the computer after you apply this update rollup.

Hotfix replacement information

This update does not replace a previously released update.

Registry information

To use one of the updates in this package, you do not have to make any changes to the registry.

File information

This update rollup may not contain all the files that you must have to fully update a product to the latest build. This update rollup contains only the files that you must have to correct the issues that are listed in this article.

The English version of this update rollup has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Rpchttpconfigtool.msiNot Applicable414,72015-Jan-200909:27Not Applicable
Adcollector.msiNot Applicable422,40015-Jan-200909:27Not Applicable
Pwdb40ssis.msiNot Applicable275,45615-Jan-200909:27Not Applicable
Categorizeroverrideagent-x64.msiNot Applicable375,80815-Jan-200909:27Not Applicable
Checkfoldergroupsandrmbyplan.msiNot Applicable387,07215-Jan-200909:27Not Applicable
Kb959196.msiNot Applicable758,27215-Jan-200909:27Not Applicable
Smtpdomaincachetask-x64.msiNot Applicable371,71215-Jan-200909:27Not Applicable
Exchange2007oabresourcemanagerns.msiNot Applicable256,00015-Jan-200909:27Not Applicable
Hostedactivedirectoryns.msiNot Applicable266,24015-Jan-200909:27Not Applicable
Hostedemail2007ns.msiNot Applicable351,23215-Jan-200909:27Not Applicable
Managedemail2007ns.msiNot Applicable318,46415-Jan-200909:27Not Applicable
Managedunifiedmessaging2007ns.msiNot Applicable249,85615-Jan-200909:27Not Applicable
Activedirectoryprovider.msiNot Applicable368,12815-Jan-200909:27Not Applicable
Blockrmoprovider.msiNot Applicable273,40815-Jan-200909:27Not Applicable
Corermoprovider.msiNot Applicable363,52015-Jan-200909:27Not Applicable
Exchange2007provider.msiNot Applicable541,18415-Jan-200909:27Not Applicable
Unifiedmessaging2007provider.msiNot Applicable254,46415-Jan-200909:27Not Applicable
Dnsclient.msiNot Applicable684,03215-Jan-200909:27Not Applicable
Dnsprovider.msiNot Applicable358,91215-Jan-200909:27Not Applicable
Exchange2007oabresourcemanagerws.msiNot Applicable448,00015-Jan-200909:27Not Applicable
Hostedactivedirectoryws.msiNot Applicable478,20815-Jan-200909:27Not Applicable
Hostedemail2007ws.msiNot Applicable534,01615-Jan-200909:27Not Applicable
Managedemail2007ws.msiNot Applicable528,89615-Jan-200909:27Not Applicable

Installation information

To install this update rollup, follow these steps:
  1. Disable and shut down the provisioning engine on all MPS engine servers (MPS0n).
  2. Log on to the first MPS server (MPS01) as a member of the Domain Admins Group. Start the MPS Deployment Tool, and then uninstall the following components:
    • Active Directory Provider
    • BlockModelRMO
    • CoreRMO
    • DNS Provider
    • Hosted Active Directory
    • Exchange 2007 Hosted Email
    • Exchange 2007 Managed Email
    • Exchange 2007 Managed Unified Messaging
    • Exchange 2007 OAB Resource Manager
    • Exchange 2007 Provider
    • Exchange 2007 Unified Messaging Provider
    • Exchange 2007 OAB RM Web Service
    • Hosted Active Directory Web Service
    • Hosted Email 2007 Web Service
    • Managed Email 2007 Web Service
  3. Extract the HMC 4.5 Rollup pack on the MPS server to a temporary location. For example, extract it to the following location:
    C:\Temp\HMC45RollupPackage2
  4. Copy the following MSI files from the C:\Temp\HMC45RollupPackage2 folder to the C:\MSIShare\ folder after you back up or rename the files that they will replace:
    • ActiveDirectoryProvider.msi
    • BlockRMOProvider.msi
    • CoreRMOProvider.msi
    • DNSProvider.msi
    • Exchange2007OabResourceManagerNS.msi
    • Exchange2007OabResourceManagerWS.msi
    • Exchange2007Provider.msi
    • HostedActiveDirectoryNS.msi
    • HostedActiveDirectoryWS.msi
    • HostedEmail2007NS.msi
    • HostedEmail2007WS.msi
    • ManagedEmail2007NS.msi
    • ManagedEmail2007WS.msi
    • ManagedUnifiedMessaging2007NS.msi
    • UnifiedMessaging2007Provider.msi
  5. Use the Deployment Tool to reinstall these components.
  6. Enable and Start the Provisioning Engine on each MPS server.
  7. In the Deployment Tool, expand Hosted Exchange, expand Exchange Provisioning Configuration, right-click each of the following, and then execute the Initialize commands:
    • Exchange 2007 OAB Resource Manager
    • Hosted Email 2007
    • Managed Email 2007
  8. Click Start Deployment.
  9. Restart IIS on each MPS Web Services server.
  10. Log in to PROV01 as the Domain Administrator, and then follow these steps:
    1. Back up any files that you have customized in the %Program Files%\Microsoft Hosting\Provisioning\RPCHTTPConfig folder.
    2. Use Add or Remove Programs to remove the RPCHttpConfigTool, and then install the version from the update.
    3. Reapply your customizations.
    4. Follow the instructions in the "Deploy the RPC over HTTP Client Configuration Web Site" section in the HMC 4.5 Deployment guide to install the RPCHttpConfigTool.msi component. For more information about how to deploy the RPC over the HTTP Client Configuration Web site, visit the following Web site:
      http://technet.microsoft.com/en-us/library/cc501357.aspx
  11. On OMSQL01, copy the Pwdb40ssis.msi file from the update, and then run it twice to remove the previous version and to install the new one. Run DTSInstall to install the new package. For more information about how to update the Performance Warehouse Database, visit the following Web site:
    http://technet.microsoft.com/en-us/library/cc501386.aspx
  12. Run the DNSClient.msi from the update twice, to remove the previous version and to install the new one. Follow the instructions in the "Deploy the MPS DNS Client" section in the RTM HMC 4.5 Deployment Guide to install the DNSClient.msi component. For more information about how to deploy the MPS DNS Client, visit the following Web site:
    http://technet.microsoft.com/en-us/library/cc501405.aspx
  13. Install and then configure the Out of Office agent that includes the following two utilities:
    • Categorizer Override Agent: This is a transport agent that overrides the categorizer behavior on the Hub Transport servers.
    • SMTP Domain Cache Task: This is a scheduled task that generates cache files so that the categorizer override agent can filter the OOF messages.
    Note To support multi-tenant capable Out of Office functionality for tenants among different organizations within the same domain, you must install the OOF agent on all Exchange Hub Transport servers. The Exchange Transport service must be restarted for the installation of Categorizer Override Agent.

    For more information about how to install and configure the OOF agent, visit the following Microsoft Web site:
    http://technet.microsoft.com/en-us/library/cc545931.aspx
    To remove the existing CategorizerOverrideAgent, follow these steps:
    1. On EXHUB01, open the CategorizerOverrideAgent.dll.config file from the CategorizerOverrideAgent directory, and note the Cache Refresh Time.

      Note By default, the CategoriizerOerrideAgent.dll.config file is located in the following folder:
      C:\Program Files\Microsoft\Exchange Server\TransportRoles\Agents\CategorizerOverrideAgent
    2. Run the following command to uninstall the performance counters and event source:
      %WINDIR%\Microsoft.NET\Framework\v2.0.50727\InstallUtil.exe CategorizerOverrideAgent.dll
    3. Open the Exchange Management Shell, and then disable and uninstall the TransportAgent.
    4. In Add or Remove Programs, remove the CategorizerOverrideAgent.
    5. Open regedit, and then remove the "Categorizer Override Agent" key under
      HKLM\SYSTEM\CurrentControlSet\Services
      .
    To remove the existing version of the SMTPDomainCacheTask, follow these steps:
    1. Make a backup copy of SMTPDomainCacheTask.exe.config file from the %PROGRAM FILES%\Microsoft Hosting\Provisioning\SmtpDomainCacheTask folder.
    2. Remove SmtpDomainCacheTask by using Add or Remove programs.
  14. Reinstall the Active Directory Data Collection Tool. For more information, see the Deployment Guide. To do this, visit the following Microsoft Web site:
    http://technet.microsoft.com/en-us/library/cc501498.aspx
  15. If you have upgraded from Hosted Messaging and Collaboration 4.0, install and run the following utility. This utility makes sure that groups and resources are consistent within an organization. To do this, follow these steps:
    1. Copy the CheckFolderGroupsAndRMByPlan.msi to a location on the MPS engine server (MPS01).
    2. Run the CheckFolderGroupsAndRMByPlan.msi file.
    3. Locate the CheckFolderGroupsAndRMByPlan.exe.config file in the %program files%\Microsoft Hosting\Provisioning\CheckFolderGroupsAndRMByPlan folder. Remove the file's read-only property and edit it to point to the SQL server location of the ResourceManager and PlanManager databases (MPSSQL01).
    4. Open a command prompt and run the CheckFolderGroupsAndRMByPlan.exe file.
  16. On the MPSSQL server or servers, run the KB959196.msi file to install the MPS Resource manager Database Function Update tool.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

More information

For more information about the Microsoft Solution for Hosted Messaging and Collaboration 4.5, visit the following Web site:
http://technet.microsoft.com/en-gb/library/cc526352.aspx

Properties

Article ID: 957584 - Last Review: October 25, 2013 - Revision: 6.0
Applies to
  • Microsoft Solution for Hosted Messaging and Collaboration 4.5
Keywords: 
kbnosurvey kbarchive kbsurveynew kbhotfixserver kbexpertiseadvanced kbhotfixrollup kbqfe KB957584

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