You cannot edit or configure filtering in Microsoft Antigen 9.0 for Exchange with Service Pack 1

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Article ID: 957592 - View products that this article applies to.
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SYMPTOMS

You cannot edit or configure filtering in Microsoft Antigen 9.0 for Exchange with Service Pack 1 (SP1).

CAUSE

This issue occurs when the Antigenpmdll.dll file does not close the handle it has with the ScanJobs database.

RESOLUTION

To resolve this problem, install Hotfix Rollup 5 for Antigen 9.0 with Service Pack 1.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
957075 Description of Hotfix Rollup 5 for Antigen 9.0 with Service Pack 1
Note You must install Antigen 9.0 for Exchange with SP1 before you install the rollup.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 957592 - Last Review: December 17, 2008 - Revision: 1.1
APPLIES TO
  • Microsoft Antigen for Exchange Service Pack 1
  • Microsoft Antigen for SMTP Gateways Service Pack 1
  • Microsoft Antigen Spam Manager
Keywords: 
kbexpertiseinter kbqfe kbbug kbfix KB957592

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