Article ID: 957701 - Last Review: January 20, 2012 - Revision: 3.2

A workflow stays in the In Progress or Waiting status when you run the workflow in Microsoft Dynamics CRM 4.0

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SYMPTOMS

In Microsoft Dynamics CRM 4.0, you create a workflow rule that contains a check condition, followed by a wait condition. When you run the workflow, the workflow stays in the In Progress or Waiting status even though the condition was met.
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RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards
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APPLIES TO
  • Microsoft Dynamics CRM 4.0
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Keywords: 
kbmbsworkflow kbfix kbautohotfix kbexpertiseinter kbmbsmigrate kbqfe kbhotfixserver KB957701
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