Error message in the Configuration Manager console when you create a new task sequence: "The task sequence cannot be created"

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Article ID: 958021 - View products that this article applies to.
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SYMPTOMS

When you use the New Task Sequence Wizard to create a new task sequence in the System Center Configuration Manager 2007 Configuration Manager console, you receive the following error message:
Error: The task sequence cannot be created. Please see following error information or log file to resolve the issue. 
    ConfigMgr Error Object: 
     instance of SMS_ExtendedStatus 
     { 
                     Description = "User \"domain\\<user name>\" does not have permission to modify package information." 
                     ErrorCode = 1112017920; 
                     File = "e:\\nts_sms_fre\\sms\\siteserver\\sdk_provider\\smsprov\\ssptspackage.cpp" 
                     Line = 792; 
                     ObjectInfo = "2" 
                     Operation = "PutInstance" 
                     ParameterInfo = "" 
                     ProviderName = "ExtnProv" 
                     StatusCode = 2147749889; 
     };
This problem occurs if the account of the "Task Sequences" item has the following class permissions:
  • Read
  • Create
  • Delegate
Note The Modify permission is not granted to this user account.

Note The new task sequence is created even though the error message occurs. However, some properties in the Task Sequences package contain error values. This problem also occurs when you use all systems that are running the Configuration Manager console.

CAUSE

This problem occurs because the New Task Sequence Wizard incorrectly requires the modify permission when a new task sequence object is created.

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft System Center Configuration Manager 2007, available from this Microsoft web site: http://www.microsoft.com/downloads/details.aspx?FamilyID=3318741a-c038-4ab1-852a-e9c13f8a8140
For a list of issues resolved in this service pack, click on the following article number in the Microsoft Knowledgebase:
971348 List of hotfixes and updates that are contained in System Center Configuration Manager 2007 Service Pack 2

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Note After you install this hotfix, users who do not have the Modify permission can create new task sequence objects successfully.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
System Center Configuration Manager 2007
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File nameFile versionFile sizeDateTimePlatform
Adminui.newtasksequencewizard.dll4.0.5931.145381,97631-Dec-200721:40x86
System Center Configuration Manager 2007 Service Pack 1
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Adminui.newtasksequencewizard.dll4.0.6221.1132372,73630-Nov-200821:35x86
Note The file attribute information applies to the x86 platform, the x64 platform, ICP1 and ICP2.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

The following permissions are required to create a task sequence:
  • Create\Task sequence package
  • Read\Task sequence package
  • Modify\Task sequence package
After you install this hotfix, only Read or Create permissions are required to create a new task sequence object.

For more information about overview of Configuration Manager object security and WMI, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb632332.aspx
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 958021 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft System Center Configuration Manager 2007
Keywords: 
kbautohotfix kbexpertiseinter kbbug kbfix kbqfe KB958021

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