Article ID: 958072 - Last Review: February 13, 2009 - Revision: 3.0

You cannot use some user queries that run against contacts, leads, or accounts after you upgrade from Microsoft Dynamics CRM 3.0 to Microsoft Dynamics CRM 4.0

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SYMPTOMS

After you upgrade from Microsoft Dynamics CRM 3.0 to Microsoft Dynamics CRM 4.0, you cannot use some user queries that run against contacts, leads, or accounts. When you cannot use these user queries, an event that resembles the following is logged in the Crm40srvsetup.log file:

17:13:31|Verbose| Entering ManyToManyFetchXmlUpgradeAction
17:13:31|Verbose| Entering ManyToManyFetchXmlUpgradeAction
17:15:16|Verbose| Updating fetchXml for User Query with id: 39657068-cba1-dc11-857a-0017a4471027
17:15:16|Verbose| Updating fetchXml for User Query with id: 39657068-cba1-dc11-857a-0017a4471027
17:15:17|Verbose| In SavedQueryUpgradeDriver, Update query fetchxml with id 39657068-cba1-dc11-857a-0017a4471027 was failed. Error message:'ListMember' entity doesn't contain attribute with Name = 'contactid'.
17:15:17|Verbose| In SavedQueryUpgradeDriver, Update query fetchxml with id 39657068-cba1-dc11-857a-0017a4471027 was failed. Error message:'ListMember' entity doesn't contain attribute with Name = 'contactid'.

Note By default, the Crm40srvsetup.log file is located in the %appdata%\Microsoft\MSCRM\Logs directory on the Microsoft Dynamics CRM server.

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RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

949256 (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

For more information about Microsoft Dynamics CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:

887283 (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

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