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Error message when you access the shared resources in a cooperation network over a VPN connection from a Windows Vista or Windows Server 2008-based client computer: "0x80004005" or "0x80070035"Article ID: 958285 - View products that this article applies to. On This PageSYMPTOMSOn a Windows Vista or Windows Server 2008-based client
computer, you switch a network connection from one network adapter to another
network adapter or
you reconnect a network connection. Then,
you establish a virtual private network (VPN) connection to the cooperation
network. In this case, you cannot access
any
shared resources on the
servers
in the cooperation network
by using Distributed File System (DFS) share or by
accessing the shared
resources directly. If you access the shared resources by using DFS share, you may receive the following error message: Network Error Windows cannot access \\DomainName\DFSShare Error code: 0x80004005 Unspecified error Network Error Windows cannot access \\ShareServer\Share Error code: 0x80070035 The network path was not found. RESOLUTIONService pack informationTo resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:935791
To resolve this problem, obtain the latest service pack for Windows Server 2008. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/935791/
)
How to obtain the latest Windows Vista service pack
968849
(http://support.microsoft.com/kb/968849/
)
How to obtain the latest service pack for Windows Server 2008
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
(http://support.microsoft.com/contactus/?ws=support)
Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page. PrerequisitesTo apply this hotfix, the computer must run one of the following:
Restart requirementYou have to restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other previously released hotfixes.Registry informationTo use this hotfix, you do not have to make any changes to the registry.File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Vista and Windows Server 2008 file information notesThe MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.For all supported x86-based versions of Windows Server 2008 and Windows Vista Collapse this table
For all supported x64-based versions of Windows Server 2008 and Windows Vista Collapse this table
For all supported Itanium-based versions of Windows Server 2008 and Windows Vista Collapse this table
WORKAROUNDTo work around this issue, restart the computer or disable
the IPv6 feature. STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 2. This problem was first corrected in Windows Server 2008 Service Pack 2. MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe
Microsoft software updates
Additional file information for Windows Server 2008 and Windows VistaAdditional files for all supported x86-based versions of Windows Server 2008 and Windows VistaCollapse this table
Additional files for all supported x64-based versions of Windows Server 2008 and Windows VistaCollapse this table
Additional files for all supported Itanium-based versions of Windows Server 2008Collapse this table
PropertiesArticle ID: 958285 - Last Review: October 8, 2011 - Revision: 3.0 APPLIES TO
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