Article ID: 958305 - View products that this article applies to.
Consider the following scenario:
In this scenario, User C receives the following mail message. However, the mail message shows that it was User B that called instead of User A.
The external PBX system sends an UPDATE data package which indicates that the call originated from User A. However, Exchange Server 2007 Unified Messaging server uses the UPDATE package incorrectly.
To resolve this problem, install the following update rollup:
(http://support.microsoft.com/kb/2279665/ )Description of Update Rollup 1 for Exchange Server 2007 Service Pack 3
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the Session Initiation Protocol (SIP) UPDATE, visit the following IETF website:
General information about the SIP UPDATEFor more information about the Exchange Server 2007 Unified Messaging server role, visit the following Microsoft website:
General information about Exchange Server 2007 Unified Messaging server roleFor more information about Exchange Server 2007 Unified Messaging PBX Configuration Note for Cisco Call Manager 5.1, visit the following Microsoft website:
General information about Exchange Server 2007 Unified Messaging PBX Configuration Note for Cisco Call Manager 5.1
Article ID: 958305 - Last Review: September 9, 2010 - Revision: 2.0
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