You encounter problems when you manipulate logical unit numbers on a Windows Server 2008-based or Windows Vista-based computer

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Article ID: 958316 - View products that this article applies to.
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SYMPTOMS

On a storage device that is used by a Windows Server 2008-based or by a Windows Vista-based computer, you encounter problems when you manipulate logical unit numbers in the following scenarios:

Scenario 1

You run the Virtual Disk Service (VDS) Hardware Compatibility Test (HCT) 2.64 that is included with the Windows Logo Kit on the computer. During this test, a logical unit number (LUN) on the storage device is masked and then unmasked. In this scenario, the test fails, and the following error is returned:
Bad result (0x80004002) from IVdsDisk_Test::QueryInterface for disk (line 9036)

Scenario 2

You use the Storage Manager for SANs (SMFS) wizard to create, unmask, and format a LUN in a single operation. When you do this, you receive the following error message:
Storage Manager for SANs was able to create the LUN, but could not create the volume because the disk did not arrive in 5 minutes.

RESOLUTION

Hotfix information

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix on a Windows Vista-based computer, you must have Windows Vista Service Pack 1 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
There are no prerequisites for Windows Server 2008-based computers.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.0.6001.22xxxWindows Vista SP1 and Windows Server 2008 SP1SP1LDR
  • Service Pack 1 is integrated into Windows Server 2008.
  • The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Vds.exe6.0.6001.22279383,48803-Oct-200803:30x86
Vdsldr.exe6.0.6001.2227919,96803-Oct-200803:30x86
Vdsutil.dll6.0.6001.22279128,00003-Oct-200803:31x86
Vds_ps.dll6.0.6001.2227937,88803-Oct-200803:31x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Vds.exe6.0.6001.22279453,63203-Oct-200804:45x64
Vdsldr.exe6.0.6001.2227922,52803-Oct-200804:45x64
Vdsutil.dll6.0.6001.22279157,69603-Oct-200804:52x64
Vds_ps.dll6.0.6001.2227997,28003-Oct-200804:52x64
Vdsldr.exe6.0.6001.2227919,96803-Oct-200803:30x86
Vdsutil.dll6.0.6001.22279128,00003-Oct-200803:31x86
Vds_ps.dll6.0.6001.2227937,88803-Oct-200803:31x86
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Vds.exe6.0.6001.22279846,84803-Oct-200804:35IA-64
Vdsldr.exe6.0.6001.2227949,15203-Oct-200804:35IA-64
Vdsutil.dll6.0.6001.22279338,43203-Oct-200804:38IA-64
Vds_ps.dll6.0.6001.22279109,05603-Oct-200804:38IA-64
Vdsldr.exe6.0.6001.2227919,96803-Oct-200803:30x86
Vdsutil.dll6.0.6001.22279128,00003-Oct-200803:31x86
Vds_ps.dll6.0.6001.2227937,88803-Oct-200803:31x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008 and Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File namePackage_1_for_kb958316~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,786
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_2_for_kb958316~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,953
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_3_for_kb958316~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,791
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_4_for_kb958316~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,791
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_for_kb958316_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_for_kb958316_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_for_kb958316_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,421
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_for_kb958316_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,423
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_for_kb958316_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_for_kb958316_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_for_kb958316_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_for_kb958316_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File nameX86_887dcd9ec61481d514109c97951ae583_31bf3856ad364e35_6.0.6001.22279_none_611383a526f4774b.manifest
File versionNot Applicable
File size706
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File nameX86_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.0.6001.22279_none_6b31c47713fce0d0.manifest
File versionNot Applicable
File size99,984
Date (UTC)03-Oct-2008
Time (UTC)04:16
PlatformNot Applicable

Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File nameAmd64_1789eee36e70a73030118dd01a4e17a7_31bf3856ad364e35_6.0.6001.22279_none_ddc8c4e615a2dba8.manifest
File versionNot Applicable
File size710
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File nameAmd64_47ed333d2e018faf8e429de6a61b38cb_31bf3856ad364e35_6.0.6001.22279_none_7e6e3cb8d5b5c0f5.manifest
File versionNot Applicable
File size1,062
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File nameAmd64_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.0.6001.22279_none_c7505ffacc5a5206.manifest
File versionNot Applicable
File size100,048
Date (UTC)03-Oct-2008
Time (UTC)05:37
PlatformNot Applicable
File namePackage_1_for_kb958316~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,796
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_2_for_kb958316~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,191
Date (UTC)03-Oct-2008
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PlatformNot Applicable
File namePackage_3_for_kb958316~31bf3856ad364e35~amd64~~6.0.1.0.mum
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Date (UTC)03-Oct-2008
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PlatformNot Applicable
File namePackage_4_for_kb958316~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
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Date (UTC)03-Oct-2008
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PlatformNot Applicable
File namePackage_for_kb958316_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
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PlatformNot Applicable
File namePackage_for_kb958316_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
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Date (UTC)03-Oct-2008
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PlatformNot Applicable
File namePackage_for_kb958316_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_for_kb958316_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_for_kb958316_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_for_kb958316_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
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Date (UTC)03-Oct-2008
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PlatformNot Applicable
File namePackage_for_kb958316_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
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Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_for_kb958316_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,437
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File nameWow64_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.0.6001.22279_none_d1a50a4d00bb1401.manifest
File versionNot Applicable
File size98,699
Date (UTC)03-Oct-2008
Time (UTC)04:01
PlatformNot Applicable

Additional files for all supported Itanium-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameIa64_426bd8126c6249fffd092519fe93b793_31bf3856ad364e35_6.0.6001.22279_none_7ce35f324835afcf.manifest
File versionNot Applicable
File size1,060
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File nameIa64_f041b1c5ba57b07bd1a6c6e383515f27_31bf3856ad364e35_6.0.6001.22279_none_710a6cfcc0e50f4e.manifest
File versionNot Applicable
File size708
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File nameIa64_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.0.6001.22279_none_6b33686d13fae9cc.manifest
File versionNot Applicable
File size100,012
Date (UTC)03-Oct-2008
Time (UTC)05:10
PlatformNot Applicable
File namePackage_1_for_kb958316~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,791
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_2_for_kb958316~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,022
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_3_for_kb958316~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,022
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_for_kb958316_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_for_kb958316_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_for_kb958316_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)03-Oct-2008
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PlatformNot Applicable
File namePackage_for_kb958316_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
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Date (UTC)03-Oct-2008
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File namePackage_for_kb958316_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File namePackage_for_kb958316_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)03-Oct-2008
Time (UTC)13:18
PlatformNot Applicable
File nameWow64_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.0.6001.22279_none_d1a50a4d00bb1401.manifest
File versionNot Applicable
File size98,699
Date (UTC)03-Oct-2008
Time (UTC)04:01
PlatformNot Applicable

Properties

Article ID: 958316 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Vista Ultimate
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Service Pack 1
Keywords: 
kbexpertiseinter kbautohotfix kbbug kbfix kbqfe KB958316

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