The Restore-StorageGroupCopy command may fail in an Exchange Server 2007 SCR environment

Article translations Article translations
Article ID: 958331 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

In an Exchange Server 2007 Stand-by Continuous Replication (SCR) environment, when you run the Restore-StorageGroupCopy command to restore an Exchange storage group, the operation may not be successful. However, if you run this command multiple times, the command can be completed successfully. For example, if you run the following command in the Exchange Management Shell, the operation may not be successful: Restore-StorageGroupCopy -Identity <server name>\<storage group name> -StandbyMachine <SCR target server name>Additionally, you may receive the following error message:
Restore-StorageGroupCopy : Failed to copy the last log files for storage group '<storage group>'. Use the Force option if you want to restore the storage group despite the data loss. At line:1 char:63 + Get-StorageGroup -Server <server name> | Restore-StorageGroupCopy <<<< -StandbyMachine <SCR target server name>
WARNING: Failed to copy remaining log files (through Exx.log) during Restore-StorageGroupCopy operation for storage group copy (<storage group name>). Failure reason: Unable to move a log file from the inspector directory to the log directory for storage group c4d65af5-6021-443a-9400-3bc350863419|Standby. Old path: <original log file with full path>. New path: <new log file with full path>.

Additionally, the following event messages are logged in the Application log on the Exchange server:

Event Type: Information
Event Source: MSExchangeRepl
Event Category: Action
Event ID: 2089
Description:
The Restore-StorageGroupCopy operation on <server>\<storage group> failed to complete with error code Microsoft.Exchange.Management.Tasks.RestoreSCRFailedToCopyLastLog: Failed to copy the last log files for storage group '<storage group>'. Use the Force option if you want to restore the storage group despite the data loss.

Event Type: Information
Event Source: MSExchangeRepl
Event Category: Service
Event ID: 2013
Description:
The replication instance for storage group <server>\<storage group> found an invalid copy of log file <log file with full path>. The log file has been moved to <path>\IgnoredLogs\ExxOutofDate\<log file name>. Reason: Unable to remove the log file because its generation is out of date.

Event Type: Warning
Event Source: MSExchangeRepl
Event Category: Service
Event ID: 2136
Description:
Log truncation open RPC context to the Information Store failed for storage group '<server>\<storage group>'. Error code: 3355444403.

RESOLUTION

To resolve this problem, install Update Rollup 7 for Exchange 2007 Service Pack 1. For more information about Update Rollup 7 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 7 for Exchange Server 2007 Service Pack 1
For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

MORE INFORMATION

For more information about Stand-by Continuous Replication (SCR), visit the following Web site:
http://technet.microsoft.com/en-us/library/bb676502.aspx
For more information about the Restore-StorageGroupCopy command, visit the following Web site:
http://technet.microsoft.com/en-us/library/aa996024.aspx

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 958331 - Last Review: March 18, 2009 - Revision: 1.2
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Standard Edition
    • Microsoft Exchange Server 2007 Enterprise Edition
Keywords: 
kbexpertiseadvanced kbhotfixrollup kbsurveynew kbqfe KB958331

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com