Error message when the administrator bulk reassigns records from one user to another user in Microsoft Dynamics CRM 4.0: "Only published workflows and workflow templates can be unpublished"

Consider the following scenario. You are the administrator in Microsoft Dynamics CRM 4.0. You try to bulk reassign all records from a user (user A) to another user (user B). The source user (user A) has published workflow rules. In this scenario, the bulk reassign operation fails and you receive the error message:Additionally, all workflow rules owned by you become unpublished.

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base: