Error message when the administrator bulk reassigns records from one user to another user in Microsoft Dynamics CRM 4.0: "Only published workflows and workflow templates can be unpublished"

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Article ID: 958487 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario. You are the administrator in Microsoft Dynamics CRM 4.0. You try to bulk reassign all records from a user (user A) to another user (user B). The source user (user A) has published workflow rules. In this scenario, the bulk reassign operation fails and you receive the error message:
Only published workflows and workflow templates can be unpublished. This workflow or template is already a draft.
Additionally, all workflow rules owned by you become unpublished.

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256 Microsoft Dynamics CRM 4.0 updates and hotfixes

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Properties

Article ID: 958487 - Last Review: January 20, 2012 - Revision: 2.2
APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
kbautohotfix kbmbsworkflow kbfix kbexpertiseinter kbsurveynew kbmbsmigrate kbqfe kbhotfixserver KB958487

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