Some Citrix commands do not work correctly in Citrix XenApp 5.0 for Windows Server 2008

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Article ID: 958652 - View products that this article applies to.
Support for Windows Vista Service Pack 1 (SP1) ends on July 12, 2011. To continue receiving security updates for Windows, make sure you're running Windows Vista with Service Pack 2 (SP2). For more information, refer to this Microsoft web page: Support is ending for some versions of Windows.
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Symptoms

In Citrix XenApp 5.0 for Windows Server 2008, you may find the following Citrix commands do not work correctly:
  • query server
  • query farm
  • query citr!x
When you run these commands, you receive the following error message:
Invalid parameter(s)
However, these commands work correctly in Citrix Presentation Server for Windows Server 2003.

Note This problem also occurs in Windows Vista Service Pack 1.

Cause

This problem occurs because of a design change in Windows Server 2008 and in Windows Vista SP1. The Citrix application installer tries to modify the values of some registry subkey entries. However, Windows Resource Protection (WRP) provides enhanced protection for these registry subkey entries, and only the TrustedInstaller group can modify the entries.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, you must have Windows Vista Service Pack 1 or Windows Server 2008 installed on the computer.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately . MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported 32-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Change.exe6.0.6001.2229115,36021-Oct-200805:21x86
Chglogon.exe6.0.6001.2229120,99221-Oct-200805:21x86
Chgport.exe6.0.6001.2229122,52821-Oct-200805:21x86
Chgusr.exe6.0.6001.2229120,99221-Oct-200805:21x86
Logoff.exe6.0.6001.2229120,48021-Oct-200805:21x86
Qappsrv.exe6.0.6001.2229121,50421-Oct-200805:21x86
Qprocess.exe6.0.6001.2229124,57621-Oct-200805:21x86
Query.exe6.0.6001.2229114,84821-Oct-200805:21x86
Reset.exe6.0.6001.2229115,36021-Oct-200805:21x86
Rwinsta.exe6.0.6001.2229120,99221-Oct-200805:21x86
Shadow.exe6.0.6001.2229120,99221-Oct-200805:21x86
Tscon.exe6.0.6001.2229121,50421-Oct-200805:21x86
Tsdiscon.exe6.0.6001.2229120,99221-Oct-200805:21x86
Tskill.exe6.0.6001.2229122,01621-Oct-200805:21x86
For all supported 64-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Change.exe6.0.6001.2229116,89621-Oct-200806:25x64
Chglogon.exe6.0.6001.2229120,99221-Oct-200806:25x64
Chgport.exe6.0.6001.2229123,55221-Oct-200806:25x64
Chgusr.exe6.0.6001.2229120,99221-Oct-200806:25x64
Logoff.exe6.0.6001.2229120,48021-Oct-200806:25x64
Qappsrv.exe6.0.6001.2229122,52821-Oct-200806:25x64
Qprocess.exe6.0.6001.2229126,11221-Oct-200806:25x64
Query.exe6.0.6001.2229116,38421-Oct-200806:25x64
Reset.exe6.0.6001.2229116,89621-Oct-200806:25x64
Rwinsta.exe6.0.6001.2229121,50421-Oct-200806:25x64
Shadow.exe6.0.6001.2229121,50421-Oct-200806:26x64
Tscon.exe6.0.6001.2229122,01621-Oct-200806:26x64
Tsdiscon.exe6.0.6001.2229121,50421-Oct-200806:26x64
Tskill.exe6.0.6001.2229123,04021-Oct-200806:26x64
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Change.exe6.0.6001.2229133,28021-Oct-200806:29IA-64
Chglogon.exe6.0.6001.2229146,08021-Oct-200806:29IA-64
Chgport.exe6.0.6001.2229151,20021-Oct-200806:29IA-64
Chgusr.exe6.0.6001.2229145,56821-Oct-200806:29IA-64
Logoff.exe6.0.6001.2229146,08021-Oct-200806:30IA-64
Qappsrv.exe6.0.6001.2229149,66421-Oct-200806:30IA-64
Qprocess.exe6.0.6001.2229157,34421-Oct-200806:30IA-64
Query.exe6.0.6001.2229132,76821-Oct-200806:30IA-64
Reset.exe6.0.6001.2229133,28021-Oct-200806:30IA-64
Rwinsta.exe6.0.6001.2229147,61621-Oct-200806:30IA-64
Shadow.exe6.0.6001.2229146,59221-Oct-200806:30IA-64
Tscon.exe6.0.6001.2229148,12821-Oct-200806:31IA-64
Tsdiscon.exe6.0.6001.2229147,10421-Oct-200806:31IA-64
Tskill.exe6.0.6001.2229150,17621-Oct-200806:31IA-64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about Windows Resource Protection, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/aa382503.aspx
For more information about Citrix, visit the following Microsoft Web sites:
http://www.microsoft.com/virtualization/partner-profile-citrix.mspx
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported 32-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File namePackage_for_kb958652_client_1~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,367
Date (UTC)21-Oct-2008
Time (UTC)13:49
File namePackage_for_kb958652_client~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,430
Date (UTC)21-Oct-2008
Time (UTC)13:49
File namePackage_for_kb958652_sc_0~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,421
Date (UTC)21-Oct-2008
Time (UTC)13:49
File namePackage_for_kb958652_sc~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,422
Date (UTC)21-Oct-2008
Time (UTC)13:49
File namePackage_for_kb958652_server_0~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,408
Date (UTC)21-Oct-2008
Time (UTC)13:49
File namePackage_for_kb958652_server~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,430
Date (UTC)21-Oct-2008
Time (UTC)13:49
File nameX86_564a0187df9434d15bc0b7cec63eedbc_31bf3856ad364e35_6.0.6001.22291_none_be709bf23dd6230f.manifest
File versionNot Applicable
File size721
Date (UTC)21-Oct-2008
Time (UTC)13:49
File nameX86_microsoft-windows-t..es-commandlinetools_31bf3856ad364e35_6.0.6001.22291_none_e4d9a9151269ee02.manifest
File versionNot Applicable
File size23,571
Date (UTC)21-Oct-2008
Time (UTC)05:42
Additional files for all supported 64-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameAmd64_58013fa02ff609ca03f37dc343c9f6df_31bf3856ad364e35_6.0.6001.22291_none_5c99208c4dd23f75.manifest
File versionNot Applicable
File size1,090
Date (UTC)21-Oct-2008
Time (UTC)13:49
File nameAmd64_fe199190578aa6bb53c7b873674f1ccc_31bf3856ad364e35_6.0.6001.22291_none_87cee91239f3e053.manifest
File versionNot Applicable
File size725
Date (UTC)21-Oct-2008
Time (UTC)13:49
File nameAmd64_microsoft-windows-t..es-commandlinetools_31bf3856ad364e35_6.0.6001.22291_none_40f84498cac75f38.manifest
File versionNot Applicable
File size23,597
Date (UTC)21-Oct-2008
Time (UTC)06:54
File namePackage_for_kb958652_client_1~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,375
Date (UTC)21-Oct-2008
Time (UTC)13:49
File namePackage_for_kb958652_client~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,438
Date (UTC)21-Oct-2008
Time (UTC)13:49
File namePackage_for_kb958652_sc_0~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,429
Date (UTC)21-Oct-2008
Time (UTC)13:49
File namePackage_for_kb958652_sc~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,430
Date (UTC)21-Oct-2008
Time (UTC)13:49
File namePackage_for_kb958652_server_0~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,416
Date (UTC)21-Oct-2008
Time (UTC)13:49
File namePackage_for_kb958652_server~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,438
Date (UTC)21-Oct-2008
Time (UTC)13:49
Additional files for all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_3d0b3a247589c767640e4d96b2e4f99d_31bf3856ad364e35_6.0.6001.22291_none_9ab76243a97b671c.manifest
File versionNot Applicable
File size1,088
Date (UTC)21-Oct-2008
Time (UTC)13:49
File nameIa64_microsoft-windows-t..es-commandlinetools_31bf3856ad364e35_6.0.6001.22291_none_e4db4d0b1267f6fe.manifest
File versionNot Applicable
File size23,584
Date (UTC)21-Oct-2008
Time (UTC)07:43
File namePackage_for_kb958652_sc_0~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,425
Date (UTC)21-Oct-2008
Time (UTC)13:49
File namePackage_for_kb958652_sc~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,426
Date (UTC)21-Oct-2008
Time (UTC)13:49
File namePackage_for_kb958652_server_0~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,412
Date (UTC)21-Oct-2008
Time (UTC)13:49
File namePackage_for_kb958652_server~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,434
Date (UTC)21-Oct-2008
Time (UTC)13:49

Properties

Article ID: 958652 - Last Review: October 11, 2012 - Revision: 3.0
Applies to
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Vista Service Pack 1, when used with:
    • Windows Vista Enterprise 64-bit Edition
    • Windows Vista Home Basic 64-bit Edition
    • Windows Vista Home Premium 64-bit Edition
    • Windows Vista Ultimate 64-bit Edition
    • Windows Vista Business
    • Windows Vista Business 64-bit Edition
    • Windows Vista Enterprise
    • Windows Vista Home Basic
    • Windows Vista Home Premium
    • Windows Vista Ultimate
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbqfe KB958652

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