Some temp files that have a size of 0 bytes are not deleted automatically after you install or upgrade the printer driver on a Windows Vista or Windows Server 2008-based computer

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Article ID: 958708 - View products that this article applies to.
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SYMPTOMS

After you install or upgrade the printer driver on a Windows Vista-based or on a Windows Server 2008-based computer, some temp files that have a size of 0 bytes are created in the following folder:

%SystemRoot%\system32\spool\drivers\w32x86\3

Note The temp files have a name, such as BUD<nnnn>.tmp. The <nnnn> placeholder represents a series of numbers.

Additionally, these temp files are not deleted automatically.

This problem may occur if the newly installed or upgraded printer driver includes the Unidrv.dll driver for Windows Vista or for Windows Server 2008.

CAUSE

The redundant BUD<nnnn>.tmp files are created by the Unidrv.dll driver when the driver is installed or upgraded. If an old BUD<nnnn>.tmp file exists, the function tries to delete the BUD<nnnn>.tmp file. However, if the file is open, the file cannot be deleted. Therefore, a new BUD<nnnn>.tmp file that has a size of 0 bytes is created. Additionally, this file is not accessed by the Unidrv.dll driver. Therefore, these files are not deleted automatically.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix on Windows Vista-based computer, you must have Windows Vista SP1 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
There are no prerequisites for Windows Server 2008-based computers.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008 file information notes
The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Locale.gpdNot Applicable14,08818-Dec-200721:43Not Applicable
Msxpsinc.gpdNot Applicable7318-Dec-200721:43Not Applicable
Msxpsinc.ppdNot Applicable7218-Dec-200721:43Not Applicable
Mxdwdrv.dll0.3.6001.22292765,44022-Oct-200803:34x86
P6disp.gpdNot Applicable25,48918-Dec-200721:39Not Applicable
P6font.gpdNot Applicable3,29318-Dec-200721:39Not Applicable
Pcl4res.dll0.3.5479.0288,76822-Oct-200803:31x86
Pcl5eres.dll0.3.5479.01,058,81622-Oct-200803:31x86
Pcl5ures.dll0.3.5479.01,057,28022-Oct-200803:31x86
Pclxl.dll0.3.5479.0207,87222-Oct-200803:18x86
Pclxl.gpdNot Applicable10,37518-Dec-200721:39Not Applicable
Pjl.gpdNot Applicable1,15618-Dec-200721:39Not Applicable
Pjlmon.dll6.0.6001.2229217,40822-Oct-200803:34x86
Ps5ui.dll0.3.6001.22292731,64822-Oct-200803:34x86
Pscript.hlpNot Applicable26,03818-Dec-200721:15Not Applicable
Pscript.ntfNot Applicable1,060,54818-Dec-200721:43Not Applicable
Pscript5.dll0.3.6001.22292543,74422-Oct-200803:34x86
Pscrptfe.ntfNot Applicable1,288,25218-Dec-200721:43Not Applicable
Ps_schm.gdlNot Applicable5,56118-Dec-200721:43Not Applicable
Stddtype.gdlNot Applicable23,81218-Dec-200721:43Not Applicable
Stdnames.gpdNot Applicable14,36218-Dec-200721:43Not Applicable
Stdschem.gdlNot Applicable59,11618-Dec-200721:43Not Applicable
Stdschmx.gdlNot Applicable2,27818-Dec-200721:43Not Applicable
Ttfsub.gpdNot Applicable69818-Dec-200721:43Not Applicable
Unidrv.dll0.3.6001.22292372,73622-Oct-200803:34x86
Unidrv.hlpNot Applicable21,22518-Dec-200721:15Not Applicable
Unidrvui.dll0.3.6001.22292744,44822-Oct-200803:34x86
Unires.dll0.3.6001.22292761,34422-Oct-200803:31x86
Xpssvcs.dll6.0.6001.222921,676,28822-Oct-200803:35x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Locale.gpdNot Applicable14,08818-Dec-200721:43Not Applicable
Msxpsinc.gpdNot Applicable7318-Dec-200721:43Not Applicable
Msxpsinc.ppdNot Applicable7218-Dec-200721:43Not Applicable
Mxdwdrv.dll0.3.6001.22292748,03222-Oct-200805:19x64
P6disp.gpdNot Applicable25,48918-Dec-200721:38Not Applicable
P6font.gpdNot Applicable3,29318-Dec-200721:38Not Applicable
Pcl4res.dll0.3.5479.0288,76822-Oct-200805:16x64
Pcl5eres.dll0.3.5479.01,058,81622-Oct-200805:16x64
Pcl5ures.dll0.3.5479.01,057,28022-Oct-200805:16x64
Pclxl.dll0.3.5479.0207,87222-Oct-200804:59x64
Pclxl.gpdNot Applicable10,37518-Dec-200721:38Not Applicable
Pjl.gpdNot Applicable1,15618-Dec-200721:38Not Applicable
Pjlmon.dll6.0.6001.2229221,50422-Oct-200805:19x64
Ps5ui.dll0.3.6001.22292854,01622-Oct-200805:19x64
Pscript.hlpNot Applicable26,03818-Dec-200721:16Not Applicable
Pscript.ntfNot Applicable1,062,73218-Dec-200721:43Not Applicable
Pscript5.dll0.3.6001.22292628,73622-Oct-200805:19x64
Pscrptfe.ntfNot Applicable1,293,18018-Dec-200721:43Not Applicable
Ps_schm.gdlNot Applicable5,56118-Dec-200721:43Not Applicable
Stddtype.gdlNot Applicable23,81218-Dec-200721:43Not Applicable
Stdnames.gpdNot Applicable14,36218-Dec-200721:43Not Applicable
Stdschem.gdlNot Applicable59,11618-Dec-200721:43Not Applicable
Stdschmx.gdlNot Applicable2,27818-Dec-200721:43Not Applicable
Ttfsub.gpdNot Applicable69818-Dec-200721:43Not Applicable
Unidrv.dll0.3.6001.22292472,06422-Oct-200805:19x64
Unidrv.hlpNot Applicable21,22518-Dec-200721:16Not Applicable
Unidrvui.dll0.3.6001.22292883,71222-Oct-200805:19x64
Unires.dll0.3.6001.22292761,34422-Oct-200805:16x64
Xpssvcs.dll6.0.6001.222922,936,83222-Oct-200805:19x64
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Locale.gpdNot Applicable14,08818-Dec-200721:43Not Applicable
Msxpsinc.gpdNot Applicable7318-Dec-200721:43Not Applicable
Msxpsinc.ppdNot Applicable7218-Dec-200721:43Not Applicable
Mxdwdrv.dll0.3.6001.222921,546,24022-Oct-200805:08IA-64
P6disp.gpdNot Applicable25,48918-Dec-200721:39Not Applicable
P6font.gpdNot Applicable3,29318-Dec-200721:39Not Applicable
Pcl4res.dll0.3.5479.0288,76822-Oct-200804:54IA-64
Pcl5eres.dll0.3.5479.01,058,81622-Oct-200804:54IA-64
Pcl5ures.dll0.3.5479.01,057,28022-Oct-200804:54IA-64
Pclxl.dll0.3.5479.0207,87222-Oct-200804:35IA-64
Pclxl.gpdNot Applicable10,37518-Dec-200721:39Not Applicable
Pjl.gpdNot Applicable1,15618-Dec-200721:39Not Applicable
Pjlmon.dll6.0.6001.2229252,73622-Oct-200805:09IA-64
Ps5ui.dll0.3.6001.222921,568,76822-Oct-200805:08IA-64
Pscript.hlpNot Applicable26,03818-Dec-200721:16Not Applicable
Pscript.ntfNot Applicable1,062,73218-Dec-200721:43Not Applicable
Pscript5.dll0.3.6001.222921,162,75222-Oct-200805:08IA-64
Pscrptfe.ntfNot Applicable1,293,18018-Dec-200721:43Not Applicable
Ps_schm.gdlNot Applicable5,56118-Dec-200721:43Not Applicable
Stddtype.gdlNot Applicable23,81218-Dec-200721:43Not Applicable
Stdnames.gpdNot Applicable14,36218-Dec-200721:43Not Applicable
Stdschem.gdlNot Applicable59,11618-Dec-200721:43Not Applicable
Stdschmx.gdlNot Applicable2,27818-Dec-200721:43Not Applicable
Ttfsub.gpdNot Applicable69818-Dec-200721:43Not Applicable
Unidrv.dll0.3.6001.222921,148,92822-Oct-200805:11IA-64
Unidrv.hlpNot Applicable21,22518-Dec-200721:16Not Applicable
Unidrvui.dll0.3.6001.222921,649,66422-Oct-200805:08IA-64
Unires.dll0.3.6001.22292761,34422-Oct-200804:54IA-64
Xpssvcs.dll6.0.6001.222925,282,30422-Oct-200805:12IA-64

WORKAROUND

To work around this problem, manually delete these redundant temp files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Additional file information for Windows Server 2008 and Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File namePackage_1_for_kb958708~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,978
Date (UTC)22-Oct-2008
Time (UTC)17:18
File namePackage_2_for_kb958708~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,816
Date (UTC)22-Oct-2008
Time (UTC)17:18
File namePackage_3_for_kb958708~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,816
Date (UTC)22-Oct-2008
Time (UTC)17:18
File namePackage_for_kb958708_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)22-Oct-2008
Time (UTC)17:18
File namePackage_for_kb958708_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)22-Oct-2008
Time (UTC)17:18
File namePackage_for_kb958708_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,421
Date (UTC)22-Oct-2008
Time (UTC)17:18
File namePackage_for_kb958708_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)22-Oct-2008
Time (UTC)17:18
File namePackage_for_kb958708_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)22-Oct-2008
Time (UTC)17:18
File namePackage_for_kb958708_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)22-Oct-2008
Time (UTC)17:18
File nameX86_ntprint.inf_31bf3856ad364e35_6.0.6001.22292_none_3b2aecfad417ac50.manifest
File versionNot Applicable
File size19,235
Date (UTC)22-Oct-2008
Time (UTC)17:23
Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameAmd64_ntprint.inf_31bf3856ad364e35_6.0.6001.22292_none_9749887e8c751d86.manifest
File versionNot Applicable
File size19,295
Date (UTC)22-Oct-2008
Time (UTC)17:25
File namePackage_for_kb958708_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)22-Oct-2008
Time (UTC)17:18
File namePackage_for_kb958708_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)22-Oct-2008
Time (UTC)17:18
File namePackage_for_kb958708_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)22-Oct-2008
Time (UTC)17:18
File namePackage_for_kb958708_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)22-Oct-2008
Time (UTC)17:18
File namePackage_for_kb958708_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)22-Oct-2008
Time (UTC)17:18
File namePackage_for_kb958708_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)22-Oct-2008
Time (UTC)17:18
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_ntprint.inf_31bf3856ad364e35_6.0.6001.22292_none_3b2c90f0d415b54c.manifest
File versionNot Applicable
File size19,236
Date (UTC)22-Oct-2008
Time (UTC)17:18
File namePackage_for_kb958708_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)22-Oct-2008
Time (UTC)17:18
File namePackage_for_kb958708_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)22-Oct-2008
Time (UTC)17:18
File namePackage_for_kb958708_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)22-Oct-2008
Time (UTC)17:18
File namePackage_for_kb958708_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)22-Oct-2008
Time (UTC)17:18

Properties

Article ID: 958708 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
Keywords: 
kbautohotfix kbexpertiseinter kbfix kbbug kbqfe KB958708

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