Print jobs may have incorrect owners when you share a printer from a Windows Server 2008-based computer or from a Windows Vista Service Pack 1-based computer

Consider the following scenario:

• You share a printer from a Windows Server 2008-based computer or from a Windows Vista Service Pack 1 (SP1)-based computer.
• Two users connect to the shared printer by using the same print client. For example, they connect by using a terminal server.

In this scenario, every print job that is sent from this print client has the same owner in all print queues. The owner is the first user who sends a print job from this client after the printer server is restarted.

This problem also causes some security-related issues. Because the permission settings for a print job are based on the permission settings of its owner, the first user can manage the print jobs of later users even though the first user did not send these print jobs. Additionally, later users who send print jobs may be unable to manage their own print jobs.

This problem occurs because the print job is sent in the wrong remote procedure call (RPC) context.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, the computer must be running Windows Server 2008 or Windows Vista SP1.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information note

The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.

For all supported 32-bit versions of Windows Server 2008 and Windows Vista

For all supported 64-bit versions of Windows Server 2008 and Windows Vista

For all supported Itanium-based versions of Windows Server 2008

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note After you apply this hotfix, the hotfix will use another RPC function that updates the print job owner accordingly.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported 32-bit versions of Windows Server 2008 and Windows Vista

Additional files for all supported 64-bit versions of Windows Server 2008 and Windows Vista

Additional files for all supported Itanium-based versions of Windows Server 2008