The customized properties for an .msi package installation are reset to their default values after you install Windows Installer 4.5

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Article ID: 958756 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You install Microsoft Windows Installer 4.5 on a computer that is running one of the following operating systems:
    • Windows XP
    • Windows Server 2003
    • Windows Vista
    • Windows Server 2008
  • On this computer, you have an .msi package that schedules a forced restart and some suspended installation actions. The suspended installation actions will be executed after the forced restart.
  • You customize some properties for the installation before the forced restart. These changed properties will be used by the suspended installation actions.
In this scenario, the customized properties are reset to their default values after the forced restart. Therefore, the suspended installation actions work incorrectly.

CAUSE

The Windows Installer 4.5 engine incorrectly removes the pending install state during the forced restart. This action causes the customized properties to reset to their default values after the forced restart.

RESOLUTION

Hotfix information for Windows XP

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows XP Service Pack 3 installed on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows XP SP3, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Msi.dll4.5.6001.223174,445,18418-Dec-200814:58x86
Windows XP SP2, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Msi.dll4.5.6001.223175,282,81618-Dec-200800:38x64SP2Not applicable
Wmsi.dll4.5.6001.223174,445,18418-Dec-200800:38x86SP2WOW

Hotfix information for Windows Server 2003

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 SP2 installed on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003 SP2, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Msi.dll4.5.6001.223174,445,18418-Dec-200803:03x86
Windows Server 2003 SP2, Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Msi.dll4.5.6001.223178,110,08018-Dec-200800:38IA-64SP2Not applicable
Wmsi.dll4.5.6001.223174,445,18418-Dec-200800:38x86SP2WOW
Windows Server 2003 SP2, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Msi.dll4.5.6001.223175,282,81618-Dec-200800:38x64SP2Not applicable
Wmsi.dll4.5.6001.223174,445,18418-Dec-200800:38x86SP2WOW

Hotfix information for Windows Vista and Windows Server 2008

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, you must have Windows Vista SP1 or Windows Server 2008 installed on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008 file information note
The MANIFEST (.manifest) and MUM (.mum) files installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, whose attributes not listed, are signed by using a Microsoft digital signature.
For all supported x86-based versions of Windows Vista and Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Msi.dll4.5.6000.209762,252,28816-Dec-200805:35x86
Msimsg.dll4.5.6000.209762,56016-Dec-200801:44x86
Msi.dll4.5.6001.223312,241,53616-Dec-200804:30x86
Msimsg.dll4.5.6001.223312,56016-Dec-200802:08x86
Msiexec.exe4.5.6000.2097673,21616-Dec-200803:20x86
Msiexec.exe4.5.6001.2233173,21616-Dec-200802:08x86
Msihnd.dll4.5.6000.20976332,80016-Dec-200805:35x86
Msihnd.dll4.5.6001.22331332,80016-Dec-200804:30x86
Msisip.dll4.5.6000.2097616,38416-Dec-200805:35x86
Msisip.dll4.5.6001.2233116,38416-Dec-200804:30x86
For all supported x64-based versions of Windows Vista and Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Msi.dll4.5.6000.209763,134,46416-Dec-200806:14x64
Msimsg.dll4.5.6000.209762,56016-Dec-200801:52x64
Msi.dll4.5.6001.223313,107,84016-Dec-200804:56x64
Msimsg.dll4.5.6001.223312,56016-Dec-200802:35x64
Msiexec.exe4.5.6000.20976125,44016-Dec-200803:53x64
Msiexec.exe4.5.6001.22331125,44016-Dec-200802:35x64
Msihnd.dll4.5.6000.20976503,29616-Dec-200806:14x64
Msihnd.dll4.5.6001.22331503,29616-Dec-200804:56x64
Msisip.dll4.5.6000.2097622,52816-Dec-200806:14x64
Msisip.dll4.5.6001.2233122,52816-Dec-200804:56x64
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Msi.dll4.5.6001.223315,928,96016-Dec-200804:37IA-64
Msimsg.dll4.5.6001.223312,56016-Dec-200802:21IA-64
Msiexec.exe4.5.6001.22331236,54416-Dec-200802:21IA-64
Msihnd.dll4.5.6001.223311,085,95216-Dec-200804:37IA-64
Msisip.dll4.5.6001.2233156,32016-Dec-200804:37IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Vista and Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_for_kb958756_client_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable28,94817-Dec-200803:46Not applicable
Package_for_kb958756_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable21,04517-Dec-200803:44Not applicable
Package_for_kb958756_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,71517-Dec-200803:46Not applicable
Package_for_kb958756_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable37,42517-Dec-200803:45Not applicable
Package_for_kb958756_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,42417-Dec-200803:46Not applicable
Package_for_kb958756_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable37,15117-Dec-200803:45Not applicable
Package_for_kb958756_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,43217-Dec-200803:46Not applicable
Package_for_kb958756_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable18,14817-Dec-200803:44Not applicable
Package_for_kb958756_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,43117-Dec-200803:46Not applicable
Package_for_kb958756_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable18,50217-Dec-200803:46Not applicable
Package_for_kb958756_winpe~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,42517-Dec-200803:46Not applicable
X86_microsoft-windows-installer-engine_31bf3856ad364e35_6.0.6000.20976_none_01d83264cfaf23c9.manifestNot applicable125,08716-Dec-200805:49Not applicable
X86_microsoft-windows-installer-engine_31bf3856ad364e35_6.0.6001.22331_none_03e4af48ccb9c643.manifestNot applicable125,08716-Dec-200805:00Not applicable
X86_microsoft-windows-installer-executable_31bf3856ad364e35_6.0.6000.20976_none_47df2905a244476d.manifestNot applicable6,34816-Dec-200805:48Not applicable
X86_microsoft-windows-installer-executable_31bf3856ad364e35_6.0.6001.22331_none_49eba5e99f4ee9e7.manifestNot applicable6,34816-Dec-200804:59Not applicable
X86_microsoft-windows-installer-handler_31bf3856ad364e35_6.0.6000.20976_none_dd383d5567f9f24d.manifestNot applicable6,62616-Dec-200805:52Not applicable
X86_microsoft-windows-installer-handler_31bf3856ad364e35_6.0.6001.22331_none_df44ba39650494c7.manifestNot applicable6,64416-Dec-200805:07Not applicable
X86_microsoft-windows-installer-sip_31bf3856ad364e35_6.0.6000.20976_none_318d7d34346eb2a7.manifestNot applicable10,30416-Dec-200805:48Not applicable
X86_microsoft-windows-installer-sip_31bf3856ad364e35_6.0.6001.22331_none_3399fa1831795521.manifestNot applicable10,30416-Dec-200804:58Not applicable

Additional files for all supported x64-based versions of Windows Vista and Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-installer-engine_31bf3856ad364e35_6.0.6000.20976_none_5df6cde8880c94ff.manifestNot applicable125,16916-Dec-200806:37Not applicable
Amd64_microsoft-windows-installer-engine_31bf3856ad364e35_6.0.6001.22331_none_60034acc85173779.manifestNot applicable125,16916-Dec-200805:27Not applicable
Amd64_microsoft-windows-installer-executable_31bf3856ad364e35_6.0.6000.20976_none_a3fdc4895aa1b8a3.manifestNot applicable6,37016-Dec-200806:37Not applicable
Amd64_microsoft-windows-installer-executable_31bf3856ad364e35_6.0.6001.22331_none_a60a416d57ac5b1d.manifestNot applicable6,37016-Dec-200805:22Not applicable
Amd64_microsoft-windows-installer-handler_31bf3856ad364e35_6.0.6000.20976_none_3956d8d920576383.manifestNot applicable6,66416-Dec-200806:41Not applicable
Amd64_microsoft-windows-installer-handler_31bf3856ad364e35_6.0.6001.22331_none_3b6355bd1d6205fd.manifestNot applicable6,68216-Dec-200805:37Not applicable
Amd64_microsoft-windows-installer-sip_31bf3856ad364e35_6.0.6000.20976_none_8dac18b7eccc23dd.manifestNot applicable10,31816-Dec-200806:36Not applicable
Amd64_microsoft-windows-installer-sip_31bf3856ad364e35_6.0.6001.22331_none_8fb8959be9d6c657.manifestNot applicable10,31816-Dec-200805:20Not applicable
Package_for_kb958756_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable29,45017-Dec-200803:59Not applicable
Package_for_kb958756_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable21,47517-Dec-200803:50Not applicable
Package_for_kb958756_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,72517-Dec-200803:59Not applicable
Package_for_kb958756_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable38,56317-Dec-200803:56Not applicable
Package_for_kb958756_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,43217-Dec-200803:59Not applicable
Package_for_kb958756_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable38,00717-Dec-200803:53Not applicable
Package_for_kb958756_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,44017-Dec-200803:59Not applicable
Package_for_kb958756_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable18,29617-Dec-200803:47Not applicable
Package_for_kb958756_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,43917-Dec-200803:59Not applicable
Package_for_kb958756_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable18,93217-Dec-200803:59Not applicable
Package_for_kb958756_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,43317-Dec-200803:59Not applicable

Additional files for all supported Itanium-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_microsoft-windows-installer-engine_31bf3856ad364e35_6.0.6001.22331_none_03e6533eccb7cf3f.manifestNot applicable125,12816-Dec-200805:06Not applicable
Ia64_microsoft-windows-installer-executable_31bf3856ad364e35_6.0.6001.22331_none_49ed49df9f4cf2e3.manifestNot applicable6,35916-Dec-200805:05Not applicable
Ia64_microsoft-windows-installer-handler_31bf3856ad364e35_6.0.6001.22331_none_df465e2f65029dc3.manifestNot applicable6,66016-Dec-200805:12Not applicable
Ia64_microsoft-windows-installer-sip_31bf3856ad364e35_6.0.6001.22331_none_339b9e0e31775e1d.manifestNot applicable10,31116-Dec-200805:04Not applicable
Package_for_kb958756_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot applicable9,49817-Dec-200803:44Not applicable
Package_for_kb958756_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot applicable1,42817-Dec-200803:44Not applicable
Package_for_kb958756_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot applicable8,93617-Dec-200803:43Not applicable
Package_for_kb958756_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot applicable1,43617-Dec-200803:44Not applicable
Package_for_kb958756_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot applicable4,79417-Dec-200803:43Not applicable
Package_for_kb958756_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mumNot applicable1,43517-Dec-200803:44Not applicable

Properties

Article ID: 958756 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Microsoft Windows XP Service Pack 3
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbsurveynew kbqfe KB958756

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