Article ID: 958822 - View products that this article applies to.
In Microsoft Host Integration Server 2006, you use SNA Manager to manage a remote SNA server. After some time, the local server's performance decreases.
If you monitor the SNA buffer pool, you see that the number of headers and elements in the SNA buffer pool keeps increasing. The number increases each time that you delete and then add a remote SNA Server, or update the remote SNA server in SNA Manager. Therefore, the Host Integration Server system will run out of trusted headers and elements after it has run for some time.
The issue occurs because of a memory leak in the Mngcli.exe process. This memory leak occurs because some messages sent to the SNA server are not freed. Therefore, some memory pointers are stored for future reference.
Service pack informationTo resolve this problem, obtain the latest service pack for Host Integration Server 2006. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/979497/ )How to obtain the latest Host Integration Server 2006 service pack
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
PrerequisitesYou must have Host Integration Server 2006 installed to apply this hotfix.
Restart informationYou do not have to restart the computer after you apply this hotfix.
Registry informationYou do not have to change the registry.
Hotfix Replacement informationThis hotfix does not replace any other hotfixes.
Hotfix file informationThis hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
32-bit (x86) version
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64-bit (x64) version
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates