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Error message when you run a custom report in Microsoft Dynamics CRM 4.0: "An error has occurred"
Article ID: 958836 - View products that this article applies to.
Consider the following scenario in Microsoft Dynamics CRM 4.0:
Additionally, the Application log contains the following warning message:
An error has occurred.
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 9/18/2008 4:04:46 PM
Event time (UTC): 9/18/2008 9:04:46 PM
Event ID: 041cf199e3944c2391316730a9b58712
Event sequence: 349
Event occurrence: 2
Event detail code: 0
Application domain: 39293079-1-128662449701947855
Trust level: Full
Application Virtual Path: /
Application Path: C:\Program Files\Microsoft Dynamics CRM Client\Client\res\web\
Machine name: DPMV4XP
Process ID: 2276
Process name: Microsoft.Crm.Application.Hoster.exe
Exception type: InvalidCastException
Exception message: Unable to cast object of type 'System.Guid' to type 'System.String'.
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/949256/ )Microsoft Dynamics CRM 4.0 updates and hotfixes
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684For more information about Microsoft Dynamics CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
(http://support.microsoft.com/kb/887283/ )Microsoft Business Solutions CRM software hotfix and update package naming standards