Event ID: 7012 occurs when you search message tracking logs on an Exchange Server 2007-based server

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Article ID: 958856 - View products that this article applies to.
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SYMPTOMS

When you search the message tracking logs on a Microsoft Exchange Server 2007-based server, the following message may be logged in the Application log:

Event Type: Warning
Event Source: MSExchangeTransportLogSearch
Event Category: General
Event ID: 7012
Description:
The following message tracking log file is corrupted: '<log file name>'. The corrupted record won't be included in the search results.

CAUSE

This issue occurs because the response from the remote SMTP server may include bare “CR” or bare “LF” characters. Exchange Server 2007 cannot appropriately handle these characters.

RESOLUTION

To resolve this problem, install Update Rollup 5 for Exchange Server 2007 Service Pack 1.

For more information about Update Rollup 5 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 5 for Exchange Server 2007 Service Pack 1
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

MORE INFORMATION

Request for Comments (RFC) 2821 indicates that bare CR and bare LF characters cannot be used in SMTP transmissions. For more information about RFC 2821, visit the following RFC Web site:
http://www.ietf.org/rfc/rfc2821.txt

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 958856 - Last Review: November 20, 2008 - Revision: 1.1
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbexpertiseadvanced kbqfe kbhotfixrollup KB958856

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