The Map This Address feature in the contact page for an OWA client does not work in Exchange Server 2007

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Article ID: 958872 - View products that this article applies to.
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SYMPTOMS

When you create a Windows Live Local map of a contact's address by clicking Map This Address for the contact in an Outlook Web Access (OWA) for Microsoft Exchange Server 2007 client, a new Internet Explorer window does not open to redirect to http://maps.live.com. Additionally, you receive the following error message:
Host Not Found.
Note If you click the Map button to locate the address of the same contact in Outlook 2007, a new Internet Explorer window opens, and then you are directed to the correct location of the contact on the http://maps.live.com Web site.

RESOLUTION

To resolve this problem, install Update Rollup 7 for Exchange 2007 Service Pack 1.

For more information about Update Rollup 7 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 7 for Exchange Server 2007 Service Pack 1
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

MORE INFORMATION

For more information about how to create a Windows Live Local map of a contact's selected address, visit the following Web site:
http://technet.microsoft.com/en-us/exchangelabshelp/bb899638.aspx

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 958872 - Last Review: March 18, 2009 - Revision: 1.1
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbexpertiseinter kbsurveynew kbhotfixrollup kbqfe KB958872

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