The Internet Connection Wizard starts and requires you to set up an Outlook Express e-mail account when you click the Mail button in Internet Explorer on a computer that is running an x64-based version of Windows Server 2003

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Article ID: 958885 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • Microsoft Office Outlook 2003 is installed on a computer that is running an x64-based version of Windows Server 2003.
  • On this computer, you configure Outlook 2003 as the default e-mail client.
  • In Windows Internet Explorer, you click the Mail button to send a link or a Web page in an e-mail message.
In this scenario, you expect an Outlook 2003 e-mail message to open. However, the Internet Connection Wizard starts and requires you to set up a Microsoft Office Outlook Express e-mail account.

WORKAROUND

To work around this issue, click the Mail button in the 32-bit version of Internet Explorer.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 958885 - Last Review: November 3, 2008 - Revision: 1.0
APPLIES TO
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Standard x64 Edition
Keywords: 
kbexpertisebeginner kbtshoot kbprb KB958885

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