System Center Operations Manager 2007 cannot receive SNMP trap data when you use a Windows Server 2008-based computer or a Windows Vista-based computer as a proxy agent for SNMP devices

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Article ID: 958936 - View products that this article applies to.
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SYMPTOMS

You use a Windows Server 2008-based computer or a Windows Vista-based computer as a proxy agent for Simple Network Management Protocol (SNMP) devices. When you do this, Microsoft System Center Operations Manager 2007 cannot receive SNMP trap data.

This issue also affects any application that calls the SnmpRegister function to receive SNMP trap data when the proxy agent is a Windows Server 2008-based computer or a Windows Vista-based computer.

Note This issue does not occur if you use a Windows Server 2003-based computer or Windows XP-based computer as the proxy agent for the SNMP devices.

CAUSE

This issue occurs because of an error in the WSNMP32.dll file.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, the computer must run one of the following operating systems:
  • Windows Vista
  • Windows Vista Service Pack 1 (SP1)
  • Windows Server 2008

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.0.6000.20xxx Windows RTM LDR
    6.0.6001.22xxx Windows Vista SP1 and Windows Server 2008 SP1 SP1 LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) have a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Wsnmp32.dll6.0.6000.2093951,20018-Oct-200803:23x86
Wsnmp32.dll6.0.6001.2229050,68818-Oct-200803:32x86
For all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Wsnmp32.dll6.0.6000.2093961,95218-Oct-200803:39x64
Wsnmp32.dll6.0.6001.2229061,95220-Oct-200812:48x64
Wsnmp32.dll6.0.6000.2093951,20018-Oct-200803:23x86
Wsnmp32.dll6.0.6001.2229050,68818-Oct-200803:32x86
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Wsnmp32.dll6.0.6001.22290139,26418-Oct-200804:55IA-64
Wsnmp32.dll6.0.6001.2229050,68818-Oct-200803:32x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

An SNMP trap is an event notification message that is sent by the SNMP Trap service that is running on an SNMP host. The SNMP trap is sent to other SNMP hosts or to an SNMP management system. These are known as trap destinations.

For more information about the SnmpRegister function, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/aa378232(VS.85).aspx
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008
Collapse this tableExpand this table
File namePackage_1_for_kb958936~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,951
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_2_for_kb958936~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,789
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_3_for_kb958936~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,789
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_4_for_kb958936~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,789
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_for_kb958936_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_for_kb958936_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_for_kb958936_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,712
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_for_kb958936_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,421
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_for_kb958936_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,423
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_for_kb958936_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_for_kb958936_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File nameX86_3e21aed745295422b0b6d403b9d5a357_31bf3856ad364e35_6.0.6001.22290_none_40a430bed7992c27.manifest
File versionNot Applicable
File size704
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File nameX86_5a680dfe9af5576543ce03e970e63b5a_31bf3856ad364e35_6.0.6000.20939_none_b93161522b5fcd32.manifest
File versionNot Applicable
File size704
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File nameX86_microsoft-windows-snmp-winsnmp-api_31bf3856ad364e35_6.0.6000.20939_none_ded971d8dea9b377.manifest
File versionNot Applicable
File size4,833
Date (UTC)18-Oct-2008
Time (UTC)03:41
PlatformNot Applicable
File nameX86_microsoft-windows-snmp-winsnmp-api_31bf3856ad364e35_6.0.6001.22290_none_e075cc76dc090ad8.manifest
File versionNot Applicable
File size5,143
Date (UTC)18-Oct-2008
Time (UTC)04:12
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_420e89790e0cbcb4e935f00156a43b1d_31bf3856ad364e35_6.0.6000.20939_none_f9c7f3d541a97950.manifest
File versionNot Applicable
File size1,056
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File nameAmd64_773b9fd21f4c8c14f8bc65a087d054bc_31bf3856ad364e35_6.0.6001.22290_none_e64f369108397719.manifest
File versionNot Applicable
File size1,056
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File nameAmd64_microsoft-windows-snmp-winsnmp-api_31bf3856ad364e35_6.0.6000.20939_none_3af80d5c970724ad.manifest
File versionNot Applicable
File size5,159
Date (UTC)18-Oct-2008
Time (UTC)03:58
PlatformNot Applicable
File nameAmd64_microsoft-windows-snmp-winsnmp-api_31bf3856ad364e35_6.0.6001.22290_none_3c9467fa94667c0e.manifest
File versionNot Applicable
File size5,159
Date (UTC)20-Oct-2008
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PlatformNot Applicable
File namePackage_1_for_kb958936~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,185
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_2_for_kb958936~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,021
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_3_for_kb958936~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,021
Date (UTC)20-Oct-2008
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PlatformNot Applicable
File namePackage_4_for_kb958936~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,021
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_for_kb958936_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
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Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_for_kb958936_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_for_kb958936_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,722
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_for_kb958936_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_for_kb958936_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_for_kb958936_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_for_kb958936_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File nameX86_microsoft-windows-snmp-winsnmp-api_31bf3856ad364e35_6.0.6000.20939_none_ded971d8dea9b377.manifest
File versionNot Applicable
File size4,833
Date (UTC)18-Oct-2008
Time (UTC)03:41
PlatformNot Applicable
File nameX86_microsoft-windows-snmp-winsnmp-api_31bf3856ad364e35_6.0.6001.22290_none_e075cc76dc090ad8.manifest
File versionNot Applicable
File size5,143
Date (UTC)18-Oct-2008
Time (UTC)04:12
PlatformNot Applicable
Additional files for all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_bf8e7cd061f10c0da902faeb6e68af45_31bf3856ad364e35_6.0.6001.22290_none_d54f39883b7532ec.manifest
File versionNot Applicable
File size1,054
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File nameIa64_microsoft-windows-snmp-winsnmp-api_31bf3856ad364e35_6.0.6001.22290_none_e077706cdc0713d4.manifest
File versionNot Applicable
File size5,151
Date (UTC)18-Oct-2008
Time (UTC)05:42
PlatformNot Applicable
File namePackage_1_for_kb958936~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,016
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_2_for_kb958936~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,016
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_for_kb958936_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_for_kb958936_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_for_kb958936_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File namePackage_for_kb958936_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)20-Oct-2008
Time (UTC)17:40
PlatformNot Applicable
File nameX86_microsoft-windows-snmp-winsnmp-api_31bf3856ad364e35_6.0.6001.22290_none_e075cc76dc090ad8.manifest
File versionNot Applicable
File size5,143
Date (UTC)18-Oct-2008
Time (UTC)04:12
PlatformNot Applicable

Properties

Article ID: 958936 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Microsoft System Center Operations Manager 2007 Service Pack 1
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbqfe KB958936

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