FIX: The Disk I/O Usage chart and the Network Usage chart contain incorrect data when you view the Server Activity History report in SQL Server 2008

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Article ID: 958940 - View products that this article applies to.
Bug #: 50003691 (SQL Hotfix)
Microsoft distributes Microsoft SQL Server 2008 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release.
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SYMPTOMS

In Microsoft SQL Server 2008, you configure the management data warehouse for an instance. When you view the Server Activity History report in SQL Server Management Studio, you may find that the Disk I/O Usage chart and the Network Usage chart contain incorrect data. The throughput data is much smaller than the actual data. For example, if the disk throughput data is 150 MBps, the chart shows 0.00015 MBps. The incorrect throughput data is the actual data divided by 1,048,576.

CAUSE

This issue occurs because the report incorrectly divides the data by 1,048,576. However, the data from the server is already scaled from bytes to megabytes.

RESOLUTION

The fix for this issue was first released in Cumulative Update 3. For more information about how to obtain this cumulative update package for SQL Server 2008, click the following article number to view the article in the Microsoft Knowledge Base:
960484 Cumulative update package 3 for SQL Server 2008
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
956909 The SQL Server 2008 builds that were released after SQL Server 2008 was released

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about what files are changed, and for information about any prerequisites to apply the cumulative update package that contains the hotfix that is described in this Microsoft Knowledge Base article, click the following article number to view the article in the Microsoft Knowledge Base:
960484 Cumulative update package 3 for SQL Server 2008

REFERENCES

For more information about the list of builds that are available after the release of SQL Server 2008, click the following article number to view the article in the Microsoft Knowledge Base:
956909 The SQL Server 2008 builds that were released after SQL Server 2008 was released
For more information about the Incremental Servicing Model for SQL Server, click the following article number to view the article in the Microsoft Knowledge Base:
935897 An Incremental Servicing Model is available from the SQL Server team to deliver hotfixes for reported problems
For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499 New naming schema for Microsoft SQL Server software update packages
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 958940 - Last Review: January 19, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft SQL Server 2008 Standard
  • Microsoft SQL Server 2008 Developer
  • Microsoft SQL Server 2008 Enterprise
  • Microsoft SQL Server 2008 Workgroup
Keywords: 
kbsurveynew kbfix kbqfe kbexpertiseadvanced KB958940

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