Article ID: 958962 - Last Review: August 5, 2009 - Revision: 3.1 Project 2003 crashes when you expand many subprojects in a master projectProblem descriptionWhen you open a master project in Microsoft Office Project 2003, and then you expand many subprojects, Project 2003 crashes. Additionally, you receive the following error message: Microsoft
Office Project has encountered a problem and needs to close. We are sorry for
the inconvenience. To see what data this error report contains, click here.
Collapse this table
ResolutionTo resolve this problem, follow these steps:
Fix it for me To enable the hotfix automatically, click the
Fix it button or
link. Click
Run
in the
File Download
dialog box, and then follow the steps in the Fix it wizard. Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows. Note if you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem. Next, go to the "Did this fix the problem?" section. Let me fix it myselfImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756
(http://support.microsoft.com/kb/322756/
)
How to back up and restore the registry in Windows To fix this issue, follow these steps:
Did this fix the problem?Check whether the problem is fixed by opening a master project in Office Project 2003, and then expanding many subprojects. If Project 2003 does not crash, you are finished with this article. If the problem is not fixed, you can contact support
(http://support.microsoft.com/contactus)
.
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